-
April 2024 by Mark Kirby
Clean with a good selection of foods.
-
April 2024 by Perfekte Welle
I'm pleasantly surprised at how big this grocery store is! We rolled in from outta town and stocked up with everything we needed. The deli and meat department were especially great! The checkout clerk had a lot of flare.
-
April 2024 by Jared Hinton
Nicely stocked grocery store in Moab. City Market is a Kroger brand for those of us coming from the east, so they take your Kroger rewards number for discount/fuel points. It can be busy during event times, but it was well staffed for the influx of people.
-
March 2024 by Shane Miller
The management is chronically understaffing this location working their employees to death. The management needs to hire enough employees to perform the services of checking and bagging.
-
March 2024 by Sam Swegle
This store has deceptive/unfair pricing and poor customer service. I will not be coming here again.If you are visiting Moab and do not have a value card with City Market, expect your bill to be a lot higher than what you read on the shelf. Low prices are listed throughout the store and highlighted as “on sale” with much smaller printed prices showing a regular price. There is little to no indication that the prominently placed “sale” prices are only available with a value card. On multiple occasions I have selected items based on the sale price or even the regular price just to find myself being charged more at the register than I had read. 3 pounds of beef with a regular shelf price of $10 and I got charged $17. Ice cream advertised on sale as 2 for $6 but I got charged for $6.99 each (more than double the price).When it comes to service, the self checkout system is simply bad. It is very finicky, believes you are stealing half the things you buy, and encourages both accidental shoplifting, double charging and confusion by removing the last couple scanned items from the list when it gets mad at you. You can’t scan and bag at the same time. You can’t put a bag on the conveyor belt. And you get a recording of yourself showing every little thing you do wrong. Maybe shoplifting is a problem in this area but I have never seen so much distrust in a store’s customers.Aside from the self checkout, some employees are very nice, but others are not. We recently had a very rude employee “help” us by coming over without us asking, telling us the price for our scanned items was higher than advertised because we didn’t have a value card, and then immediately demanding every person in our group to show ID’s for a case of beer in the cart that my friend had put in to buy on their own. We got refused any alcohol just because we had a 20 year old standing with us. She said “it’s not going to happen” before walking away with the case. My friend had to get their beer by going to a Gas station nearby, where it was cheaper anyways. Regardless, even if it’s company policy, a polite attitude would have been appreciated.
-
March 2024 by Shannon E
Surprised to see it’s part of Kroger, allowing me to use my Kroger fuel points and Kroger coupons! Store is clean and orderly. Prices higher on many items versus my local Kroger (in Georgia), though.
-
February 2024 by Michel Thibault
They need to learn how to open on time
-
February 2024 by Grant Ceffalo
Do I need a sassy worker tell me I'm having a temper tantrum because I voiced my disinclination to being required to use self-checkout (no raised voice, no cursing)??No, I do not need this 'help'.City Market can get by with their other customers, I'm out.
-
January 2024 by Yang Jiao
It is part of the Kroger system. The store provides a wide range of products and offers good deals weekly. Its website is convenient. It also provides delivery, but it could be very slow, due to its partnership with Instacart.There are two staff members that I want to say thank you to. My finger got injured by the frozen shrimp and blood started to drop from the wound. At the self check-out, there are two ladies who saw my situation and immediately gave me a huge bandage for free. My finger was already taken care of when I left. I owe many thanks to their warm help.Plus their croissant is the best. They are fresh and hold honeycomb structure. The price is good, too.
-
January 2024 by Tadja Johnson
Sucks during tourist season, but what can you do? Wish they carried more of the organic line "simple truth".
-
January 2024 by Rich Siler
Christmas Cady sign on shelf said 70% off. Prices for four items rung up wrong, higher price. Manager would not correct price of two items. Other two had to run to shelf to see what was written. Manager was rude. For my regular groceries I'm heading north to buy them.
-
January 2024 by Fifty-3
Very inconvenient. Moab deserves better.
-
December 2023 by tomas olivella
This is an emblematic market, but also a true example of tolerance and citizenship. After finding me unconscious on the floor in the frozen section, with my pants at the height of my ankles and my buttocks covered in my own excrement, the employees of the establishment waited the next day for me to improve from my deplorable state, they cleaned up the mess. of fecal matter and urine that I had caused and they sheltered me and waited for my recovery.
-
November 2023 by Martin Martin
We've been to City Market in Moab, Utah a few times now, they've had all we needed and more, even some fresh cut fruit, their bread selection and lunch meat selection was exactly what we needed.each time we visited there was some sort of issue during our self checkout, it is an automated system with an overhead camera so maybe step back a little bit and be very obvious with your movements, maybe that reduces the issues caused by the automated system, each time we were helped quickly by the staff.there is free parking right outside in their parking lot
-
November 2023 by Sandro Georges
This is the absolute worst place I’ve ever shopped. I’ve been shopping here since the place was built, in the 90’s. It used to be awesome, people were friendly, helpful, decent. It’s not like that anymore. The checkers are the rudest people in Moab. I used to make a point to not use the self checkout so as to not put anybody out of work. Not here, I will never use the manned checkout again, so hopefully they get put out of a job.A piece of advice…. Unless city market has something the other stores don’t, go to Village Market or Moonflower.