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July 2024 by Fehmi Qerimi
10/10 service
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July 2024 by T Fro
What's the point of making an appointment if your banker doesn't show up. It's 2024 and wells fargo still hasn't figured out customer service. It's sad 30 minutes late and counting. Where is the banker?
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July 2024 by Kasey Crocheron
I recently visited this location and had a great experience. I was welcomed & thanked for my business by multiple employees. They provided me with multiple options for a complicated matter and simplified the process for me.
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May 2024 by Lobo21 Alfa
The attention that the lady has given me
Maria is excellent,
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December 2023 by Arcelia Sandoval
I’ve been several times at this Branch and always received great customer service, tellers and bankers are always ready to help. Love to recommend this employees!!!
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December 2023 by BERGE DEPOYAN
My experience today was one I would rather forget. Instead of offering options and remedying a certain situation, I felt like there was an iron curtain between me and the associates, especially the supervisor or assistant manager for the tellers. I asked for a superior (bank manager) and was denied. I also asked where I could find a specific policy in writing and was told to open a complaint. Sometimes, as someone who is in the retail atmosphere can attest to, a little more effort goes a long way.I will be contemplating with closing my account. Hope it was worth it for you.
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December 2023 by Christina Najera (Chris)
They where very help ful and nice
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November 2023 by Shauna Stein
Best bank with the best service❣️‼️Been with them for over 15 years?
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August 2023 by Alejandro Retano (Alex)
Very professional and fast.
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July 2023 by Glen Darger
Longer nines than usual
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July 2023 by noor Alniamy
THEY ARE NOT HELPFUL AT ALL AND NOT RESPECTFUL. DO NOT GO TO THIS LOCATION. THEY ARE NOT PROFESSIONAL
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May 2023 by Vincent Wetzel
If you are driving around late at night and just trying to dump off some cash in an ATM, DO NOT come to this location. My toaster has more ability than the hunk of junk ATM they have in the drive through. This is why people hate big banks. I don't know why I keep this account with WF when Chase actually bothers to maintain adequate equipment.
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May 2023 by Brinkley
Surely this is this slowest drive up teller in the west. Also the atm doesn't accept deposits. Go somewhere else.
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December 2022 by Geoffrey Graff
Maria and Katelynn were extremely helpful. They accommodated their schedules to get me in today, they were friendly and welcoming. They quickly found a solution for me showing they truly value the customers time! Hopefully Wells Fargo reads this and gives them a raise because they are the kind of employees you want to retain.
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September 2022 by Jose Baugh
Absolutely terrible experience. Angela, their banker couldn’t take two minutes to help me or even bother to look at me. I came in to look into an issue that was supposedly resolved 3 months prior with a manager. I came in and I explained the situation to a teller whom then proceeded to play the middle person between Angela and I, when she was just a few feet behind her but had her back to me the entire time this occurred. I explained to the teller how my father had passed and we were still receiving a credit card bill even though I came in with a death certificate 3 months prior. The balance was supposedly 0 and closed, but all of a sudden was nearly $30. The statement I get is also blank so it’s not like I can see where this random charge is coming from.That being said, apparently this was not a good enough reason to assist me at this time as I was told to call the credit card number(Did this with a branch manager the first time) or comeback tomorrow and she could call then. If it was a busy time and they were understaffed I feel it would make sense as to why I would need to comeback. However, there was only one other customer besides myself working with a teller and a total of 5 Employees there. I can’t believe the lack of empathy or interest in the concerns of their customers.
