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February 2024 by Henry Brooks (Henry Brooks)
They diagnosed and fixed my rig faster than any other shop I've ever been to. They also patiently answered all my questions. These dudes are solid.
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August 2023 by Canyon Custom Flooring
We love this place so much!
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July 2023 by Tori Worthen
I took my Volkswagen GTI here to have the timing chain and timing components replaced. BT was the lowest priced, and my mechanic Alex was professional and kept me very informed on the progress. He has kept in touch since to make sure everything is good. My car runs better now than the day I bought it, and it ran good then. I highly recommend this place.Service: Engine repair
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July 2023 by Skyler Ferrin
I had one of my tires pop while I was nearby, I had no spare on hand. The team behind the counter recognized my budget constraints, helped me figure out the size of the tire I needed, and when they didn't have a used one of that size in stock they helped me to source one from nearby.Up until now I'd been making the trip to visit the mechanic my parents use, some distance away. Given how well this went and the quality of their work, I don't think I will need to do that anymore.Services: Tires
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July 2023 by Jenna White
It’s hard to find a mechanic that you don’t know personally but can trust completely. I trust Joe and his team to the fullest and will now be bringing my vehicles and recommending friends and family to BT exclusively. They diagnosed problems others had overseen, got my car in better-than-working order but safe enough for me to drive my kids around. I cannot express my gratitude for BT Automotive.Services: Carburetor cleaning
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July 2023 by Dan H
My family and I have gone here for a few years. I always appreciated the service and advice we’d get, mostly from Paul. Today my stepdaughter took her car in because it occasionally has a hard time starting, followed by a rough idle. The check engine light hasn’t come on, which certainly makes it more difficult to diagnose. We have a 600 mile road trip coming up so she took it in to hopefully get it fixed before then. She explained the symptoms and told them that the check engine light hasn’t come on. Later she gets a call saying they haven’t been able to diagnose it and therefore they’d recommend a tune up (for $324), since the spark plugs look old and should be replaced every 90k miles. The spark plugs were replaced within the last 5k miles. It seems they told us that they looked old, without taking them out and looking at them. When she declined this service and went to pick up her car, the mechanic spoke to her and explained that without a check engine light, there’s not much they can do. That’s the only reason we took it in, which was explained on the phone and while dropping the car off. The mechanic then went on to say this may be related to the CVT transmission in the car, since those tend to have issues similar to what she’s experiencing. Now if this car had a CVT transmission, that may be something to talk about but this specific car has a 6 speed automatic. They then charged her $40 for… not sure what they charged her for. Yes, they spent a little time with her car (I’m assuming here) but they didn’t diagnose anything, threw out some random information that didn’t apply to her car and then told her they can’t do much without the check engine light, even though they knew that the check engine light wasn’t on. Maybe they were hoping for a pending code, not sure. If you feel like wasting time, burning $40 and getting nowhere, this place is for you.She told me that Paul wasn’t there, which may have led to all of this. I really enjoyed his insights and direct, no bs way of telling us what’s needed or what to keep an eye on. I’ve recommended this shop to several friends due to how happy I was with them but I don’t see myself, or anyone in the family, returning here.
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June 2023 by Jack
This place is lying too much. In January, the belt sound is so bad that it seems to be fixed. Before going, check the place where the sound is heard at home and fix it. It happened. I took the air conditioner belt off the vehicle and led the car. And about 3 months later, when I tried to turn on the air conditioner, it was confirmed that it was not working. Talked about not being able to complete the work. And I confirmed that I could pay for the parts, made a reservation the next day, and after finishing the work, I was charged a different price for the work. This place charged me for all work bills. The woman here lied to me that they hadn't missed the parts for the vehicle, and she even charged me for their work. I am uploading this article to share this result because the police told me to complain to the boss after giving all the work bills while receiving the police's request for help. I will never go here again. The service is so bad and overbearing lies. Customers charge bad quotes because they don't know well. Be very careful here.Service: A/C installation & repair
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May 2023 by kristen carlson
Took my 2015 Chevy Silverado into them. The mechanic Junior, is very knowledgeable when it comes to diesel trucks. They did a bunch of work for me and when another shop told me, my truck could not be aligned. They had me bring it back right at closing and aligned my truck. Very reasonable price.
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April 2023 by Jessica Schindewolf
We had are vehicle in here I guess the guys that wired on our vehicle was having home issues and brought them to work with him he forgot to put clips back on my panel left my windshield wipers disconnected and did not fix the problem charged me 600 dollars to change spark plugs and wires wanted to charge me another 500 dollars to do work that doesn't even pertain to the problem, went to autozone they tested my check engine light and found the problem for free
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February 2023 by Steph
They absolutely did nothing to fix my check engine light.Illegally passed my emissions by unplugging my battery and telling me to drive 100 miles!I knew my check engine light would come back on!Service: General repairs & maintenance
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February 2023 by Stephanie Craft
They absolutely did nothing to fix my check engine light.Illegally passed my emissions by unplugging my battery and telling me to drive 100 miles!I knew my check engine light would come back on!Service: General repairs & maintenance
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February 2023 by Spencer Cook
Worst experience I’ve had and I have been a long term customer for 13 years. Paul is no longer working here which was a shock, and since he is gone the business definitely shows how much they care about customers.I have been coming to this place for years me and my whole family use this repair shop because of the great service and great people. However I will not be returning because of the poor service I received. I got an oil change and tire rotation here that was way overpriced from what I use to pay, but the worst part is my interior was completely ruined with a beige paste all over my seats, floor and dash and even on the exterior of my car? Not sure what it was but had to clean this paste off of the interior best I can and get a car wash to clean it of the driver side exterior. I will not return here and neither will my family and friends that have been loyal customers for years. Good luck with your shop and hope you address these issues to make your business better, but you lost 7 long term customers.Service: Oil change
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December 2022 by Rob Phelps
THEY WILL OVERCHARGE YOU. I was quoted parts and labor for a water pump replacement, close to $700- but it turned out to be a thermostat + housing issue. Though this was an easier job with less labor and less expensive parts, they still charged me the original quote. Estimated overcharge: $300 to 400. Not recommended. This place is also known as Bargain Tire Express (that is what showed up on my bank statement- check their reviews) I would give them 2 stars for quick service, but after I found out how much they overcharged, they only get 1.Service: Auto water leak repair
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November 2022 by Sara Bradford
Great customer service, affordable, great communication, quick and intelligent answers and expectations. Can't recommend enough!Service: Transmission
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November 2022 by Scott millet
Great service. They got the job done promptly, didn't try to scare me into unnecessary repairs, and worked with my budget.Service: General repairs & maintenance