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June 2024 by Daniel
Called about renting a 12 X 15' unit. 10 minutes later, when I get there, I'm told that they don't have any that size available. I am told that I had spoken to the manager, not the person who was on site. I asked about another close to it (10X12), but they only have a 3' door for access.
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October 2023 by Darell Marschall
Great person to work with. Answered all questions! GREAT!MARGARET
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August 2023 by 2 3
This place is an absolute JOKE!The manager or whoever he is, named Terry Smith is either a complete and total narcissistic sociopath, a complete and total idiot, or a criminal running multiple illegal schemes out of this storage unit...There's numerous people living in various storages throughout the property, Terry picks and chooses which ones he wants to enforce the rules (AND STATE LAWS) with, and which ones he lets slide..... Why? Extra money in it under the table perhaps. And then he will accuse other people of living in the unit who absolutely DO NOT, and kick them out as a result!!Example:There is/was this nice and very helpful man and woman renting the until right in front right next to the office who he accused them of living in the unit and kicked them out. They were absolutely NOT living there, they were there quite a lot, but that's because they were running their small business out of it, which on the website it states that they "SUPPORT AND ENCOURAGE" the use of their units for businesses. The guy was always very helpful with everyone around helping people with things and doing welding for people free of charge, he welded a part of my trailer for me on the leaf spring and didn't charge me a dime.I numerous examples of the strange and downright SHADY things going on around there involving Terry.A couple months ago the front gates were "broken" nad remained wide open day and night for about 3 months!I've talked to several other tenants renting until there who have had their units robbed, some of them multiple times....And Terry struts around there with his arrogant attitude and is condescending with everyone he interacts with.... It's just unbelievable!Avoid this place at all costs !
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August 2023 by Godbeen Finney
poor customer service . Not respectful
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July 2023 by Charlyne Media
very rude customer service manager terry . I went to storage office sandy July 7th and request for book 10th July but manager said you have to pay for today if you want to move 2 days later than i agree with him and I ask him are you manager her after that he was rude with me and through my ID . I rent that same storage last year but unit was not ready in 5 days and lock was broken. Attn: Owner ( MARK WELLS ) Apex Storage please check your offer CC camera who was rude with customer.DO NOT WASTE YOUR VALUABLE TIME TO GO THERE !! CHECK REVIEW
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October 2022 by Scott Jackson
Great Manager, and auto pay.
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August 2022 by JOSE ALBERTO LEYVA TELLEZ
I liked it, it was clean.
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October 2021 by Chloe May
Terry is the man! He was super helpful and willing to work with me. He gave me such a good rate on my unit! I would highly recommend renting a unit here.
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August 2021 by Dispatch Department
HORRIBLE EXPERIENCE, TERRY THE PROPERTY MANAGER GAVE ME THE WORST EXPERIENCE, MY ITEMS WERE STOLEN, I SHOWED UP TO MY UNIT AND THERE WAS A PICK UP TRUCK INSIDE INSTEAD OF MY BELONGINGS, HE WOULD NOT HELP ME, TOLD ME THERE WAS NOONE ABOVE HIM, MADE MY GUY DRIVE 1 HOUR TO THE LOCATION JUST TO RELEASE THE SAME INFORMATION, I PAID MY STORAGE ON TIME, YET I WAS STILL VACATED WITHOUT EVEN A PHONE CALL NOTICE, I TRIED CALLING ALL WEEKEND, LEFT VOICEMAILS AND TEXT AND NEVER GOT A RESPONSE, VERY BAD PEOPLE TO DEAL WITH. PICTURE ATTACHED OF TRUCK I FOUND IN MY UNIT INSTEAD OF MY THINGS.
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May 2021 by CUSTOMER SERVICE
Absolute horrible management. Rude service. Go somewhere that appreciates your business and isn’t a total l**** establishment to to deal with.
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May 2021 by Jayden Olson
Absolutely terrible management. No inclination to leave anything more than 1 star. Wish there was a worse rating.
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September 2020 by Laura Pupulin
HORRIBLE EXPERIENCE, TERRY THE PROPERTY MANAGER GAVE ME THE WORST EXPERIENCE, MY ITEMS WERE STOLEN, I SHOWED UP TO MY UNIT AND THERE WAS A PICK UP TRUCK INSIDE INSTEAD OF MY BELONGINGS, HE WOULD NOT HELP ME, TOLD ME THERE WAS NOONE ABOVE HIM, MADE MY GUY DRIVE 1 HOUR TO THE LOCATION JUST TO RELEASE THE SAME INFORMATION, I PAID MY STORAGE ON TIME, YET I WAS STILL VACATED WITHOUT EVEN A PHONE CALL NOTICE, I TRIED CALLING ALL WEEKEND, LEFT VOICEMAILS AND TEXT AND NEVER GOT A RESPONSE, VERY BAD PEOPLE TO DEAL WITH. PICTURE ATTACHED OF TRUCK I FOUND IN MY UNIT INSTEAD OF MY THINGS.
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September 2019 by trevor howarth
There wasn't an option for 0 star's. The manager is a straight thief. Had a friends trailer stolen from the property and this jackass wont provide the video so i can find these thieves. Very fishy on the management part.
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August 2019 by kole campbell
Needs some updates
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August 2018 by Marc Williams
Good storage facilities.
