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March 2024 by Josh Larkin
They charge a bunch of random fees. I have been banking with them for 20th years and they just charged me another fee for no reason. It was a $3 charge out of my savings account after I activated a new debit card.I am considering pulling out all my money and going elsewhere. I already didn’t do mu Mortgage with them because of the random un-explained fees.
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October 2023 by Kennady Waldron
I absolutely love this bank! The people who work in here are so kind and helpful. Although we have a lot of Zion Banks here in the valley, I always choose this bank. I only went in a few times before they knew me by name and they always are stocked up on suckers and candies!
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October 2023 by Kennady Findlay
I absolutely love this bank! The people who work in here are so kind and helpful. Although we have a lot of Zion Banks here in the valley, I always choose this bank. I only went in a few times before they knew me by name and they always are stocked up on suckers and candies!
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September 2022 by Lisa Larkin
Nice building, efficient tellers, easy to do business with
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May 2021 by Luci Lichfield Olsen (Mrs. Olsen-Aunt Lu-Sis)
They have the oddest way to use their mobile handibank.
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February 2021 by David Maughan
I'm editing my original review to 2 starts because Trent was able to help me when I called two months later. Original review below. Trent is 5 stars, the rest of the branch is 1 star.I have been calling for 3 days to talk to someone at this branch. Every time I've called this branch, they let it ring, then my call is forwarded to a call center. Since my question is specific to this branch, the call center calls them for me. They still don't answer.I called seven times. Today they answered and told me that my issue cannot be resolved before I leave town. Maybe if they'd have answered 3 days ago, this wouldn't have happened. I've never left a review before, but this is the worst bank I have ever dealt with.This bank has subpar reviews, try somewhere else.
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February 2021 by Ronald Mumford
Zions phone answering service was terrible, at least between 3 and 4 pm yesterday. I spend 17 minutes on hold when a lady finally answered and asked if she could help me. When I began to tell her what I needed she hung up. Guess she was in a hurry.So I called back and after 25 minutes on hold I spoke with Desi. She was very kind and we made an appointment.I met with her today and could not have been treated better. She was competent and caring to my need for records.My need caused me to call both Key Bank and Washington Federal -both their phone service and personal service were great.
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January 2021 by Lindsey Maughan
Disappointing branch.Unresponsive, unhelpful, and unpleasant. This bank does NOT fit the culture of Logan UT. They should retrain the employees, the phone is NEVER answered and the employees have no compassion.I remember when banks used to care :(
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February 2020 by Customer Support
This branch is the best! I went to the branch on 1400 N previously and wasn’t overly fond of a teller I had there. He belittled and acted very haughty with me and 2 other customers in a matter of 45 minutes.
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February 2020 by Joseph Cooper
The worst bank I have ever had the misfortune of dealing with. The customer service was horrendous and the policies unreasonable. I will be taking my banking elsewhere.
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January 2020 by Henry Stutman
Great Date night spotI have been many times and would very highly recommend to anyone
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July 2019 by Shawn Reese
Since Zions deleted my review I'll do another one. My problem with Zions started with me trying to buy USU season football tickets online. I had the money in my account to cover it but Zions kept declining my card. So I physically pulled money out to get my tickets. Zions fed me the lie that the problem of me being declined is on USU'S side. Pretty soon my card was being declined everywhere I went. So I assumed that my card was bad. And while ordering a new card the bank person dug deeper and found out that there was a block on my card. The reason is because they thought buying LOCAL football tickets was a fraudulent charge and I had tried multiple times. Well of course I tried, I had the money in my account and I was entertaining in the right numbers on my card.
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May 2019 by Baley Kynaston
This is the slowest bank that I've ever been to. It takes 20 min to do even the most basic transaction here, not to mention the most poorly thought out drive through design I've encountered.
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October 2018 by Robert Peterson
Need a new ATM that accepts cash and need to be open at least a few hours on a Saturday that's why it's a 3-star
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September 2018 by David Johansen
Kaitlin Humphrey is super helpful and will take care of you in a timely manner. I would recomend her for any future loans.
