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October 2023 by Ariana Murphy
They make very misleading posts on Facebook to try and get customers. I went today and was the only one in the store and could hear them talking about me from the back. So unprofessional.Edit after response:The sale was on Friday and I was there at 10:30am. There was no line. I was the only customer in the store. I could hear it loud and clear the rude remarks made by the black hair built guy. He was very rude. The store owner was even at the front of the store who he made a remark too and every one laughed. I will never support a business like this again. They even deleted the post on Facebook I commented on because they probably knew how unprofessional they are. Don’t make a post and say to name a price but you don’t like the price. Cheap furniture with big numbers on them.
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October 2023 by Deion Bodily
Love getting my furniture from Palmer! Always quality and great customer service. I wanted a different desk than they had on the floor and the guys at the front desk helped me out a ton on deciding what would work best. Definitely will be going back!
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September 2023 by David Artellan
Do not shop here. They are crooks! I ordered and purchased some items in store. However, after getting home and looking up the ordered items on their website they were priced much cheaper than what I had paid for. I immediately called and spoke to the manager Hunter to which gave me the run around and refused to honor the price. I’m sorry that the price on the website isn’t correct but as a business you must honor it. If not honor the price then at least a discounted price, anything to show that YOU made a mistake. Since, my purchase was a special order they wouldn’t refund me either. This place has poor customer service and I’ll never go here again!
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September 2023 by Kelly Hansen
We purchased an adjustable bed frame from palmers awhile ago. Now we need it to be shorter than it is. They were super great to work with and helped us find an answer forlowering the height of our bed. They were awesome!
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September 2023 by Stephanie Olsen
I came into Palmer’s looking for a sectional sofa, the service was great! Both Jet and Nick were very helpful and knowledgeable about their products.
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August 2023 by Jan Wigington
We have purchased all of our furniture and bedding from Palmer Home Furnishings for the last 20 years and we have always been pleased with their service and quality. Royal, the sales and delivery guy, was especially appreciated today as he bent over backward to accommodate us. And he did it all with a pleasant attitude. We love Palmers! ?
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August 2023 by Jesiy Bass
Great prices and great service. They really went the extra mile and helped us find out why the payment wasn’t processing. After a phone call they found it was a glitched and fixed everything for us!
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August 2023 by Brielle Nichols
I purchased a sofa and love seat set from Palmers. The shopping experience was totally fine, but I ordered the loveseat since they didn’t have one in stock and was told it would only take 4 weeks to get here. Now I’m told that it won’t arrive until about 12 weeks after the day I purchased it. I don’t love it when businesses are not straight forward about their lead times. When I have called to ask about when it will come every few weeks I don’t get any kind of apology that it’s late or any explanation. Not sure if it was a mistake on their end or the people manufacturing the couch ran into issues. I’m overall tired of waiting for the couch that I thought I would have 2 months ago and don’t love how it’s being handled by this company.
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August 2023 by Crystal Mikhail
Royal helped answer all our questions and was so helpful and kind! He deserves a raise! We’ve been looking for couches for a couple months now and have been to a lot of places. We bought with Palmer Home because of Royal, he was such a help!
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August 2023 by David Allen
Customer service is good.Sales people were helpful without being pushy.I like the furniture selection and the prices.
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August 2023 by Darvin Metzger
Royal T was a just a prince and showed us around his great kingdom! He answered all of our questions and was willing to part with some of his subjects so they could move into our new castle.
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July 2023 by Kirsten Werk
Saw the grand opening advertised on Facebook and was looking for some furniture pieces, so I thought I would stop in. Very friendly, but low pressure sales. Allowed me to browse and look on my own, and then checked in a few times to see if I had questions. What I picked out was a sofa and love seat combo at a great price and made here in Utah. They had it in stock but are storing it until I need it delivered. No delivery fees or any surprise fees of any kind. Overall a very pleasurable experience!
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July 2023 by april fredrickson
The salesman was very nice and helpful. He was able to grab my mattress and box spring for me right away and loaded them into my truck for me.
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July 2023 by Duster V
Decent price but they set an ottoman next to the sectional leading customers to believe that is was part of the sectional after paying they then said the ottoman was not part of the sectional. I believe it was misleading and intentional.
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June 2023 by Kenneth Allen
Awesome sales team and very good to work with. Exceptional service and pricing. Very satisfied with our new living room furniture purchase.