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January 2024 by Kaylyn Crum
Excellent! Great prices and nice clothing items
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January 2024 by Ryan Nielsen
Becky was amazing! We had a fun conversation while I was checking out, and it made me feel very comfortable shopping here. Best cashier ever!
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December 2023 by Brandon Andersen
Called in to see if they had a different size of pants I could come and exchange. A worker named Nicole answered the phone and was not helpful at all. They were not patient with me when I was describing the pants, rude tone of voice, and when I told her to hang on while I grab the pants from my car for reference, she hung up on me when I said “okay, thanks for your patience”.
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September 2023 by Emily Jesgarz
I know it comes from corporate policy, but I won’t be shopping at Old Navy again due to the return policy. IMO I should be able to return items that I wore once if they lose their shape after 1 day of wear within the 30 day timeframe.
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September 2023 by Heather Shaffer
Finn was SO helpful. There was some trouble with the computers due to crazy weather and they were such a good sport about getting everything fixed and taken care of for me. Thanks, Finn!
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September 2023 by Kate Fowler
I came in earlier today and did a return, 2 of my items were missed and I wasn't given a refund for them. I called in a panic and the manager straightened it all out. Seriously customer service above and beyond! Thank you!!
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September 2023 by Abby Turman
Finn and Morgan helped us out and they were great!! Very accommodating and very kind. :)
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September 2023 by Deb Williams
Geek squad are awesome! Fixed my computer super fast!
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September 2023 by Max Bailey
Really good selection of styles and customer service was second to none
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July 2023 by Michelle Roholt
Love Old Navy. Unfortunately, I needed to make a return. Customer service was outstanding.
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July 2023 by Elizabeth Bonilla
Great prices, and nice young man at the register, along with the two young ladies that assisted me.
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June 2023 by Ryan Miller
Had a good sale, so got some good price T-shirts. Service was quick and helped me out as soon as they could. Well staffed.
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April 2023 by Scott Swain
I would guess 40% of my clothes come from old navy. They have the best men's jeans, shorts, and t-shirts
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March 2023 by Melissa Carter
Absolutely terrible customer service.Old navy needs a faster checkout process.
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March 2023 by B.
I bought 7 pairs of jeans online - ALL of them are HUGE. I have two other pairs I’d just bought in the same size, that fit perfect. Tried to return them 1 week after the 30 days, and they won’t do it- won’t even do an exchange. So, I am stuck with $180 worth of jeans I can’t even wear. I won’t be buying jeans here anymore. I can’t afford that.
