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November 2023 by Nathan Solosko
I went in to get my vehicle serviced. The trip was a waste of time and money. I have a broken window regulator. I knew what the problem was before coming in. I had researched the price of the part online. Currently, it sells for around $200 on a number of different Hyundai part websites and on Amazon. I've also found it on eBay for around $60. Prior to coming in, I had also called and was quoted by the guy on the phone, saying that the repair should cost between $100-$200.In the end, I was quoted $744 for the part alone before tax. The mechanic/front desk guy I talked to while there knew that I wouldn't accept that. He said that he'd still need to charge me a diagnostic fee, but that he'd give me half off. I was then promptly charged $94 for that same diagnostic fee. The whole situation is ridiculous and it was a terrible experience.
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November 2023 by Aaron Bunderson
The Murdock team was great to work with. The made trading and buying my new jeep an enjoyable experience. Briar was great to work with on the finance department. I feel like he was fair and absolutely got me the best deal possible. Will definitely be recommending them to all my friends and family.
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November 2023 by Julie Jones
Murdock Hyundai far exceeded my expectations! They worked to get me into the nicest vehicle possible for an incredible price! The customer service is amazing! I highly recommend them. I will be going back to this dealership for all of my auto needs from now on!
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November 2023 by Jessica Blauer
Grant was very helpful and patient with my boyfriend and I when we arrived to the dealership from Elko Nevada. As we arrived we ended up not liking the aesthetics of the vehicle we had chosen over the phone with another employee (She was out sick when we arrived). Grant immediately went to work and helped us find the perfect vehicle for our new family. Super easy and painful purchasing process. My brother and his wife drove us to the dealership and even purchased a new car from Grant as well while we were there. My boyfriend even went back the next week and purchased himself his own vehicle from Grant. Overall an excellent employee of Murdock Hyundai of Logan!
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November 2023 by Linda Bradak
This sale wouldn't have happened were it not for the support and trust that I have with two members of the service department, Nick Knecht and in particular, Jesse Torres. Over 5 years Jesse has earned my total confidence when servicing my vehicles. Buying a car is one thing, keeping it in good order is another. A trustworthy service department is worth its weight in gold! In my opinion , this is where Murdock Hyundai especially shines.P.S. My new Kona is great!
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November 2023 by David Butterfield
I've used Murdock on several occasions and have purchased mine, my wife's and two of my daughters' vehicles with them and have sent a number of friends and family to them. The value Hyundai offers is almost unmatched. The service and care Murdock has provided us with over the years is absolutely 1st class. Thank you for taking such great care of us through the years!
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November 2023 by Les Cunningham
My wife and I enjoyed our fun and hassle free experience this week at Mudock Hyundai in Logan. The sales staff were experienced and knowledgeable about their cars, warranties, financing options, and current trends. We bought our first new car from them in 2007 and will continue to be faithful customers.
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October 2023 by SHAWNEE HANSEN
Our experience with Murdock was amazing! Grant was so great to work with from the very first contact. I didn’t have to reach out to him once to hurry anything along. I explained our situation + he was 100% attentive + super quick to resolve any questions or concerns. I have a lot of experience in the auto industry which makes it so I personally wouldn't want to deal with me as a client, but Grant, Brian, and Murdock made it easy! I will definitely be sharing about my experience! Thanks guys!
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October 2023 by Celia Broadhead
My sales rep was Bryce. He went the extra mile to be nice, and to keep me informed. He was great t to work with. Helped me every step of the way. I have a family member looking to buy a vehicle next month and I will refer her to Bryce so she can have a fantastic experience I did? The finance department was easy to work with. Very smooth.
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October 2023 by Waruna J.
I'll give two starts because of the service department. They are really good and take care of anything you asked. I would recommend service dept to anyone needs to do the service. But do not buy or trade-in cars here. They do anything to bring the customers to the dealership. The prices they offer is just number they change them when you are going to finalize the deal. They only need your money they will lie to your face to get the profit. I was about to trade-in a vehicle to them and they offer fair price online. Then I bring the vehicle to them and conformed the price and arranged the date to finalize the deal. Just before I go to the dealership I send them a msg to tell I'm coming to the dealership now. Then they reduce the trade-in price by $2000. What about the price we talked before. Now they are saying that value only apply if I buy something from them. If they offer good trade-in they will markup from the sale. Or if the reduce the new car price they will catch them from trade-in. Every dealership do this but this dealership is in another level. Stay away from trade-in or buying new vehicles. Young offer better service and they stick to their numbers.
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August 2023 by Rami Saeed, Ph.D.
Grant Hancock left a lasting impression with his exceptional customer service. From the moment I contacted him, it was clear that he is responsive. He took the time to genuinely listen to my questions and offered valuable insights into the vehicle I asked about.What sets Grant apart is his (zero-push) style in sales – he effortlessly gets into what makes the car a good or bad choice for me and was happy to discuss the fair market value., making it easier for me to make informed decisions. Despite my numerous questions, he remained patient and understanding... that really helped to create a comfortable atmosphere that encouraged open dialogue.I appreciate Grant's commitment to ensuring I had all the information I needed to make the right choice. His customer service skills are great ,,, and I wouldn't hesitate to recommend him to anyone looking for a positive and knowledgeable car shopping experience.
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August 2023 by Travis Haws
We had a good experience at Murdock Hyundai. The sales team was very helpful and worked with us to take care of everything and made it very easy to get the paperwork and car ready to go. Our sales rep Alex was very helpful and got us in and out of many vehicles to try and find the one we want that was the best fit and worked with her team to get the best price and options for us. She was very diligent and worked with us all day to make sure we got the car we wanted and felt good about the purchase.
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August 2023 by Catherine Wilkey
I had a great experience with Murdock Hyundai of Logan! Brady is a great salesman to work with! He had a lot of patience with me in answering all of my questions, as well as waiting for me to buy the vehicle at the time that worked best for me. He’s very pleasant to work with. It was a smooth process from beginning to end. And Brian, the business manager, was great to work with, as well! I would definitely buy another vehicle through Murdock Hyundai! Thank you!
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August 2023 by Geneie Cook
I have been a Murdock customer for years. They have the best service department. They go above and beyond. I just recently purchased another vehicle and Alex was my sales person. I would recommend her to everybody if I could. She listen to me she didn’t make it feel like a sales pitch. She made me feel like a person. And was very knowledgeable and helpful throughout the whole process.
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August 2023 by Silvano Manuel
I recently purchased a truck with Rick Cloud. Hands down the best experience I have had. My family and I were treated wonderful. And they did everything to find us an amazing price. We can’t recommend them enough.
