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July 2024 by Mike
Do not store your stuff here!
If you can find another storage unit, don't go with this one. They don't allow you in 1 min past 10pm and if you space on what time it is and try to leave at 10:01pm you'll be locked in. You'll have to call them to get someone to let you out, but before they let you out they charge you a fee. So they hold you against your will until you pay.
They'll send a text msg to remind you you of your payment being do, but you can't respond to it at all. You try calling them, they won't answer, you leave a card on file to just do auto pay and they will not run it until you talk to them. You leave a msg they won't run it, nor get back to you.
So you'll be playing this tag game with text msgs you can't respond to, and them not answering the phone until you go long enough to inquire a late fee that They'll charge you. Doesn't matter it's their fault for not answering the phone, Doesn't matter if you have a job where you can't just call whenever nor does it matter if you leave msgs. They'll charge you a late fee because of the fact they have a system setup where you're bound to get a late fee. They will not listen to proof of you having called or leaving msgs. Its your fault even if it's not your fault. This sums America the past decade.
P.s when you have almost only 4 star and 1 star reviews you should know something is a miss. You've seen the reviews on Amazon etc getting 5 star reviews then getting a lot of ones, its because most are fake and or you've got people that just store stuff they never need to go and get so it sits for months if not years without being gotten into.
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June 2024 by tom connin
Excellent experience-the information provided in my original phone call was clear and thorough. When I went to office to register for a unit, again information clear and thorough. I appreciate that I was told what needed to be done, what they would do, payment arrangements etc, etc. All interactions were friendly and comfortable. Excellent experience!
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January 2024 by Barbara Thomas
Cannot express how grateful we are that our storage space was so clean when we moved our belongings into it.
The grounds around all the units are kept up and clean, and the staff was very helpful and thorough during the signing process for the rental of our unit.
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October 2023 by carrie ingle
I love a storage here. It's nice
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October 2023 by Michelle Godkin
I always felt my belongings were safe. When i needed a bigger unit the company was easily accommodating. When i had to give up my storage and couldnt be in Utah to do it Logan Self Storage kept the lines of communication open and were patient within the time restraint.
I definitely recommend them.
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October 2023 by Michelle Mecham
I always felt my belongings were safe. When i needed a bigger unit the company was easily accommodating. When i had to give up my storage and couldnt be in Utah to do it Logan Self Storage kept the lines of communication open and were patient within the time restraint.I definitely recommend them.
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October 2023 by Dallas Aksoy
The units are clean, secure, and well maintained. I had a unit here for years but recently moved out due to continual price increases (the rate nearly doubled in the last few years). I would recommend finding other locations with better pricing!
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June 2023 by Noel Gannaway
Great place. Safe and secure!
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June 2023 by IKG
The space is great I use my units all the time and have a good promotion on the monthly rates! ?
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May 2023 by Katrina H.
This is the best storage unit facility we have ever rented from!! The management was amazing when we signed up and then when we canceled she was extremely accommodating! If we ever need another unit we will definitely be going back here!
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March 2023 by Sue Herschi-Winterholler
This is an excellent storage facility! I used it several years ago and it was amazing then ! My nephew is actually the one using it now and he is very pleased with the service he has been provided here .
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July 2022 by Kristin Roese
Owners are so amazing to deal with. No leakage and no vandalism.
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October 2021 by Brandon Smith
Not a very safe place to park anything outside had a truck I needed to leave under up getting broken into and the supposed camera system they had doesn't point at any vehicles so
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July 2021 by Patti E.
I would give it a 5 but getting in and out is a challenge with a 35ft 5th wheel. E we had to park down the street to make our reservation. Other than that the staff is nice and called me back right away. Happy that they had an opening for the month of July.
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June 2021 by Alan Mendoza
Giving this 4 stars since I was an outsider looking in (Chicagoian) and everything looked pretty good. Again outsider looking in
