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October 2023 by Laura Freidenberger
Very helpful staff and lots of nice furnishings for your home and the place smelled wonderful!
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October 2023 by Davis Fam
The environment was calm and inviting. The staff was very kind and helpful!
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September 2023 by Cherie Adams
We ordered a comfortable and styish chair that will be available to pick up at the store the end of next week. We had great customer service while shopping and purchasing the chair. The sales associate informed us of the our delivery options either to pay $125.00 to have it delivered to our home and wait until mid November which is 60 days from now to receive it or pick it up in front of the store at the curb. Of course we wanted the chair sooner than mid November, so we chose to pick it up ourselves. We were then informed that the chair would be carried out of the store and placed on the sidewalk in front because the Downeast associates are not allowed to help lift the piece of furniture into the vehicle. The women who we talked with at the time of purchase who's name tag said general manager told us that the associate cannot lift the furniture into the vehicle because of liability reasons. This causes us to question a little bit about Downeast's customer service. At another furniture store down the road from Downeast - their associates will help lift furniture into customers vehicles - but Downeast chooses to not serve their customers in helping them get their furniture loaded into the vehicle? We sure hope we enjoy the quality and look of the chair or this might be the last time we purchase furniture from Downeast.
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September 2023 by Katie McGregor
The quality of the clothing here is great, and the staff are usually very helpful and friendly. They’ve been very understanding when I bring little kids and they have helped me find my kids when they run away in the store. I love Downeast!
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September 2023 by Tracy Hogan
The sales person was super helpful and friendly. But I am very disappointed. Crate and barrel, and all kinds of places are extending their Labor Day sale but when I went in today, I was too late and even though I asked, I could not get the Labor Day sale prices.
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September 2023 by David Casey
I came with my sister and we were not impressed at all. The sales team in clothing needs a lot of help with customer service and friendliness. my sister does not usually shop there and for sure she would not now.
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September 2023 by David Artellan
Extremely helpful and friendly and not pushy. I would highly recommend. Also, a very clean store!
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August 2023 by Georgia Udy
Attentive employees, very clean environment, helpful and informative about store policies, and wonderful clothing selections. I will definitely shop and there again!
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August 2023 by DIANE RIDDLE
Amanda, the store manager was excellent!I cannot even express how much she was appreciated for her help and kindness!She was the best! And we were grateful to work with her.Thank you so much,Diane
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August 2023 by Uli Lindauer
The clercks were very friendly and helpful. Went to the stock room and got me all the different sizes I needed. So kind!Their funiture is so beautiful!
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July 2023 by Suzanne Beckstead
Good quality clothing... Fair price... Didn't find exactly what I needed, but found cute tops on sale.
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June 2023 by Melanie Morgan
Love the atmosphere, and the guy helping me found a sale on the product that I came in for, and made my visit super fun!
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June 2023 by Penilee Stevens
Kristin was such a pleasure. She took time to help me find some darling clothes for my trip to Thailand!
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April 2023 by Lisa burt
What a great store! Everyone was so helpful and really went out of their way to make my shopping experience a good one.
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March 2023 by Audrey Saunders
I needed a new outfit for a job interview and have real difficulty putting things together. I probably tried on at least 20 outfits. They were good to help me find 3 I loved!
