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January 2024 by Ethan Laursen
Back home in California I took my car in to an auto shop for an oil change and they tried to sell me on a $1600 scheduled maintenance to replace a bunch of things on my truck. (My Tacoma only has 75k miles), I said no to them because I figured it would be a bit cheaper if I just had the work done in Logan where I go to College. So when I drove back to Utah for school I dropped the truck off at Cache Valley Autocare and from my surprise I was told my car was perfectly fine and did not need anything replaced. They didn’t even charge me for anything related checking out the car. This really shows a business that is driven by integrity first before profits. I respect this business a lot and they just earned a loyal customer while I continue to go to school here.
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January 2024 by Brad Baxter
I have been going to cache valley Autocare for 5 or more years. I’ve had anything from oil changes and major work preformed on my vehicles. Spencer and the crew are always very quick to get to the bottom of the problem. I’ve had 6 major issues with my truck, all different issues. Two of those issues ended up not being the initial problem I figured. That being said, the techs and Spencer have always diagnosed the issues and taken the correct action. In turn, saving me and them money by not throwing parts at an issue to fix it. They go through the proper steps to make the correct repairs on time. I highly recommend CVA
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January 2024 by Joseph Ward
I've been taking our cars to Cache Valley Auto for years, and I can't recommend them enough! They are always very proactive about educating me about what's going on with our cars. I've always felt more than comfortable asking all my questions, and they explain and talk through issues in a respectful, open way that someone who knows absolutely nothing about cars (like me) can understand. A special shout out for Spencer is in order. Thank you!There have been multiple different occasions where, once Catch Valley Auto's team learned more about our situation, they made recommendations and/or edits to their plan that saved me hundreds, if not thousands of dollars. I have never had more trust for a car mechanic before in my life. They've shown me over and over again with their actions that they have integrity and will always give me wonderful service. Even after moving, I hope I'm still close enough to come back for all my car maintenance. I'm a forever customer!
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January 2024 by Jesus Espinoza
I need my emissions checked, but I recently switched out my battery to a newer one this resetting on the car computer leaving no data for emissions to be tested. Spencer suggested that I drive it out to Franklin and back. This past Monday I did just that ; I drove out to Franklin and I was the annoying customer that arrived at 5:45pm right before they closed. Spencer didn't even bat an eye. He happily greeted me and went straight to work, testing my cars emissions. It passed without any issues. My highlight and shout out is for Spencer because he is a man for the customer. He gave me specific instructions, he educated me on the history of tire pressure sensors, my car passed emissions and over all my experience was a 10 out of 10. It's the way he treated me will be the reason why I will continue to go back to Cache Valley Auto. Thank you guys for taking care of me!
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December 2023 by Mattie Jones
These guys are THE BEST!!If you own a car you’re bound to being in a shop at some point which is the worst, so you might as well do yourself a big favor & go to a shop that takes care of its customers to the nines. Spencer went above & beyond in taking care of us & has done so on multiple occasions. I don’t have enough good things to save about CVA. Stop looking this is the place!!!
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December 2023 by R F
Always great experiences at CVA, and my recent visit was no different. Had the exhaust system checked and repaired. They have repaired my brakes in the past. I will take my car(s) there when they need new pads in the future.??
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December 2023 by Maksym
I came to the shop with annoying noise from the rear right while It sounds like an issue with the brake pads or rotors. Before trying to get an appointment, the shop was full, but they gave me the option: I can drop the car, and the guys will take a look at it when they have time. A few hours later, they received the call, they checked the car, and didn’t find anything. Something could be stuck in the wheel, causing the noise. Since the problem wasn’t identified, I’m asked about possible issues that could lead to this noise. And there were some issues that didn’t influence the particular noice, and the guys told me they do not need to repair it now as it is part of normal usage. Long story short, they didn’t charge anything honestly, and they didn’t pretend they found something and charge money for what some other services would do. Thanks, Spencer, and Cache Valley Automotive.
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November 2023 by Jared Wasson
These guys are incredible! They are honest and fair. I have had them do a lot of car work for me in the past. If you live in cache valley, I don't see any reason why you would choose to go to any other mechanic other than them.Services: Electrical repair
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November 2023 by Ryan Thibaudeau
The staff at CVA are awesome. I brought a car in that I was looking at purchasing from a third party and they did a very thorough inspection for me. It was clear they were experienced, and they explained things very clearly. Super down-to-earth people, I highly recommend them!
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November 2023 by Keith Buys
I was in Logan to see my sons, who live there. Got a check engine light. CVA checked the code, added a little coolant and sent me on my way and wouldn't even take a dime from me for the small help. We have always sent our USU students to CVA for work on the cars when needed. They always do good work, for a reasonable price. This is the way auto care shops should do business. Thanks CVA.Services: General repairs & maintenance
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October 2023 by Kimberly Meyer
These guys are the best. My son and I brought a car in for a new car check out. He had bought the vehicle from Rich's so we wanted to make sure it was all good to go for him.. They were amazing and checked everything out for us and left us with some peace. I would recommend them to anyone Thank you!!!!
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October 2023 by Nichole L
Honest, fair and helpful. I will definitely be a repeat customer here. I like how competent the staff is and willing to explain to me what is going on with my vehicle. It is clear that they keep in mind my overall cost and are good at not making empty promises.
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October 2023 by emily mcfarland
The best shop experience I’ve ever had. They explained everything that was going on with my car, expected prices, what repairs could wait, and what needed attention now. They gave me an incredible deal, and got it done super fast so I could get back to work. Would recommend!!Services: General repairs & maintenance
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September 2023 by Matthew Wilde
The plethora of 5 star reviews definitely hold up here. I was passing through town and my AC went out. Spencer squeezed me in last minute which is amazing in itself. Called me with diagnosis before charging anything, and actually gave some accurate and simplified info on exactly the problem. Most shops try to scare you into repairs. No doubt my issue was scary but he never jumped the gun to try and force my hand to anything. Just let me know all the facts. I’ve moved through several states and been through more shops than I can count. CVA is at the top of my list just from this one encounter.
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August 2023 by Cory Goates
I can't say enough good about this place. The staff is always friendly and personable. We really appreciate that they're up front about pricing and good about clearly explaining what they will do/have done with our car. We've been there multiple times with multiple cars and never had any issues with the work they've done.
