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January 2024 by Evan R.
I've purchased a few items from Al's per year for the past 6 years. I've found the products I've been looking for at the best prices with fast shipping. I recently ordered an item, it shipped, and a few days later the price dropped. I called customer service on a Saturday and got the price difference refunded to my credit card quickly and professionally. I continue be impressed by Al's and look forward to shopping with them again.
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November 2023 by Judson D.
Questionable service, false advertising or lliteracy? I ordered a very specific muzzle device (Surefire M14x1 LH flash hider) for 7.62, I mean Jesus, it says "AK47" in the website description. What I recieved was (Surefire M24x1.5 for 5.56)..... not even the same damn ballpark. USMC infantry disabled veteran- but I can read. Al's, qui the shitty service McDonalds gives to society. You're a gunshop. Take some pride, act like it. Or, maybe a few "Reading Rainbow" episodes may elevate your service Semper-
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November 2023 by Avery H.
Ordered Ugg boots from them, very popular style that's out of stock everywhere. Shipped out very quick and product was good quality.
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October 2023 by Cynthia P.
I purchased a pair of shoes for $40 online but returned them as the size was off. I'm now out $18 just for shipping, and it cost more on the return. Crappy business policy.
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October 2023 by Cam N530
Great selection. So happy to see ammo back on the shelves. Staff storewide is wonderful and helpful and ready to assist. Prices are fairly expensive though compared to other sporting goods stores in the area.
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September 2023 by Scotty Harvey
I went shopping at Al’s yesterday and Mike Swanton in the shoe department was incredibly helpful! His knowledge of the products was extensive and he left me feeling confident in my decision! I will definitely be coming back here!
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September 2023 by My Tax Expert Inc
We ordered 34 pairs of shoes for the Fremont Volleyball team. Bailee and Katelyn were with us every step of the way. I missed two pairs of shoes on the initial order and they had them shipped directly from Nike to us. Coordinating shoes for this many girls, in a lot of sizes is difficult. Luckily, I had those two ladies to help me get it done. Thank You Al's, Bailee, and Katelyn for an amazingly smooth transaction.
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September 2023 by Martin J.
The worst customer service ever. They don't care about the customer and the quality of their products. Staff are rude and arrogant. Selection of clothing is terrible. Don't waste your time even stopping because you can't find a parking spot especially on tent sale days. Terrible place. Stay away.
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August 2023 by JIMAR J
I was searching for a particular ski jacket and their site showed up with a very low price (~70% off). I thought it was a scam. Reddit showed some discussion about the site with mostly positive reviews. So, I bit the bullet and placed an order (through PayPal). A day after I got the tracking number from them and 3 days later I got the item, exactly what I had ordered. Cheers to that!
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August 2023 by Brad Y.
Wanted to leave Al's a positive review for balance because the reviews seem like they're all over the place lol. I bought some shoes from them online because they had the best price for what I was looking for. Did some research and was torn because, as mentioned, the reviews seem to be that people had a great experience with Al's or a really bad one. YMMV, but all I can say is mine was great. Had a question about shipping and their customer support got back to me the next business day. Decided to roll the dice and honestly, glad I did. Item shipped to Hawaii really fast (4 days). (Because of the reviews) Checked the shoes, checked my credit card-- everything was good!
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August 2023 by Megan McCombs
Als is the best place in Cache Valley to shop! They carry great brands at great prices! Their staff is friendly and so helpful!
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August 2023 by Jesse Crowell
Purchased a Thule XT XXL a year ago and didn’t realize it had missing hardware until I actually used it. Logan Utah site manager Colton and his team went above and beyond to help me locate a receipt, look into part options, and discuss warranties. I am very thankful with the outcome Thank you gentlemen, I appreciate you guys and Logan Utah’s Al’s sporting goods
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August 2023 by Ryan Johnson
The cashier did not succesfully deactivate our items, and the young lady at the cycling checkout acted like we were stealing. Had us check the bottom of our shoes, and then had my wife walk through the door, and then still didn't believe, so then carried the items through herself. And then when we left, the door didn't beep the second time we went through.Plus, when asked about returns, two of the cashiers didnt know what the policies were, except saying it would "probably" be okay to return if they were unopened. So, I had to check online for the return policy, which shows that Al's return policy kind of stinks, and there's little reason to shop here over someplace else like Amazon, REI, and most other stores.This is my second time shopping here, and I will never do so again.
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July 2023 by Matthew Garcia
I’ve been purchasing items at Al’s for years now. However, recent online purchases have been a disaster. Orders cancelled, or no response from customer service. This last order I made on a Saturday. It said it would be ready for pickup in A few hours. No pick up email. Sunday, Monday, Tuesday, Wednesday, Thursday all pass and no communication. I call Thursday night only to be told that they never had the item in inventory so they are getting it sent in from another store in Idaho. I ask if it will be ready by Monday as I am leaving town. The rep tells me “definitely not, probably won’t be here till the end of the week!” How does an order coming from Idaho falls take almost two weeks to process! Some communication that it wasn’t available after you took my money would have been much more professional.
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July 2023 by Michelle Spencer
We went looking at the tent sale tonight, and they had some great prices, especially on the bikes! I love having a nice sports store in Cache Valley to gather all of the sporting equipment we need!
