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May 2024 by Michael Groll
Great shop. Honest folks. I highly recommend.
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April 2024 by Katherine Brown
These guys are amazing!!! I was trying to go home to Idaho when my thermostat in the truck went out. They got me taken care of and back on the road in no time!!
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April 2024 by Cameron Oldham
It's been tough to find a honest car person to work with. I've used them twice for advice with my clutch as a parasitic electrical leak. They were great both times! I would use them again in a heart beat
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January 2024 by mortcorp
Troy and James used to be my go to. 15 years. The last 2 visits have been awful. They charged me $600 for pulling out a transmission that they did not do. They did an exhaust on my Bronco and it was done sloppy and is the wrong size. A real bummer
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September 2023 by TinyTerrarian
TL;DR - Didn't fix the car the first time and they screwed up the electrical system.Took my car in because the timing belt went out, after a few weeks they told me they fixed it and to come pick it up. I tried to start it wouldn't even idle because of a dead cylinder. They then tried to tell me the heads needed to be replaced for $500 when they weren't even scratched.We basically told them the valves needed to be replaced since a timing belt failure will bend them, they replaced the valves and head gasket and the car was mechanically running ok (they screwed up the exhaust manifold gasket though).Two weeks after that I started having electrical problems, specifically with the alternator charging the battery. I've replaced multiple batteries and alternators and no other shop has been able to diagnose exactly where the issue is, though we're pretty sure a power spike got sent through the system after A1 worked on it because the problems only came after the timing belt replacement.Apparently they're also not a fan of AutoZone parts and heavily implied that was the cause of my failures, even though basically any car parts place like that is going to be getting the same new parts from the same manufacturer (Yes we've tested the alternator and battery and the voltage was fine on both).Additionally, my recently widowed grandmother took one of her vehicles in, and they told her multiple things were wrong with her vehicle when they clearly weren't and were going to charge her almost double what the repair she actually needed should've cost.Overall, my family members and I have continually experienced unskilled and exploitative behaviors from this shop and I cannot in good conscience recommend them for complex repairs.Edit: Forgot to mention, it literally would've been cheaper, parts and labor included, to buy a new engine with less miles and put it in but that option didn't even come up.
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September 2023 by Riley Hoopes
Very friendly and willing to answer any questions
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September 2023 by kevin brown
best honest car repair shop!
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September 2023 by Nathan Barker
Great knowledge and friendliness great prices and awesome work.
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August 2023 by Nick Nielson
I highly recommend Troy and James at A1 for all your auto repair needs. Top notch service and they warned me about an issue I didn’t realize existed, saving our family from being broken down later down the road.Services: Steering & suspension replacement
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August 2023 by Misty F.
If I could give these guys a million stars I would!! I have needed some major repairs on my car but due to finances I had been putting it off. I finally took my car to another shop and after the estimate didn't feel comfortable, so I took it to 3 other shops. My good friend recommended A1 and I am so grateful I ended up going with them!! They knew my situation and that I was truly in a bind, my car wasn't even safe to drive. When I called to find out the total cost it was a bit higher than we had discussed and I started getting upset but wanted to see why before freaking out. They went so far above and beyond, they fixed EVERYTHING instead of just the first set of things and saved me between 1,000 to potentially 2,500$!!! I couldn't believe what they had done for me and cried like a baby w sheer gratitude. When I picked it up James told me "That's what we're here for and we just wanted you to have a nice rest of your summer and be able to take your daughter to do the fun things you planned; without being so stressed" I really can't express my gratitude enough to them for being beyond amazing!! I will NEVER even call another shop!! As a single female, it's always scary knowing that a lot of places will try to take advantage of that, but these guys; they're definitely one in a million!! Thank you everyone at A1 for being amazing ❤️
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August 2023 by Paul Keeley
My cars transmission went sour on a trip to visit my father-in-law in Logan. I had the car towed to A1 and they were able to get to it in a timely manner. Upon returning to Utah County I found it was leaking transmission fluid but they were able to get it fixed. While I have no plans to move to Cache Valley and hope to never need their services again I would definitely use them if needed.Service: Transmission
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July 2023 by Evyn Staheli
They run a very honest business here. I went in for a complete inspection for an undiagnosed vibration and rattling noise coming from my frame. This led to a replacement of the front two ball joints, after which the car was (paid for and) released back to me with the original issue unresolved. I took it back in where I was treated respectfully and like a valued customer, curbing my frustration of having paid a bill leading to no visible results. They did another diagnosis and caught the problem. When I went to settle my bill and get my car back, I was told they’d foot the cost for parts and labor (on what ended up being a u-joint replacement) because they should have caught it in the original check-up.I would recommend this shop to anyone and will be taking my business here from now on. They saved me a second major bill while working quickly and effectively.
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June 2023 by Paul Stewart
The best mechanics in Cache Valley. I have been a customer of theirs for over 10 years and they have worked on all of my vehicles from classics to modern vehicles and they are a wonderful and competent team of professionals.
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January 2023 by Trevor Satterfield
As a first time customer I was impressed with the responsiveness and personal touch I felt. My daughter's car was back on the road faster than expected. James runs a great shop.
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October 2022 by A DB
Their prices are high. I was given the “price only” for a catalytic converter (no labor or shop fees).I did some comparison shopping. They mark their prices up between 200% to 300% beyond their labor and shop fees!
