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August 2024 by Jonathan Gibbs
Easy simple and fast definitely recommend to my friends.
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March 2024 by larry
Nice and easy. I've been renting a unit for two months now with no problems. Was really simple to get a unit from them.
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December 2023 by Mike Virdone
Facilities are nice, the gate access is wonderful, staff is pleasant. However, they will raise your rates as soon as you've been there a while (above what they're quoting other new tenants). Recommend you look elsewhere unless you want to have to deal with repeated rate increases (started in 8/2022, have had rates increase twice as of 12/2023).
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August 2023 by Suz
DO NOT RENT HERE!
If I could give negative stars I would. This place is a ripoff with exorbitant annual rate increases AND they haven't been a 24/7 facility for YEARS! Just because you can access their website any time of day to reserve a unit or make a payment, THAT DOESN'T MAKE IT A 24-7 FACILITY!! This is false naming/advertising, don't let the name hoodwink you into renting from them! Also, this facility requires you to have renters insurance on your unit that you can either provide yourself or have 24-7 provide for a nominal monthly premium added to your rental invoice.. I have always provided my own and given 24-7 the Declarations page every policy renewal. TIME AFTER TIME THEY WOULD INADVERTENTLY ADD A CHARGE FOR RENTERS TO MY BILL, WHICH WAS ON AUTOPAY, REQUIRING ME TO GO DOWN THERE WITH PROOF OF COVERAGE TO RECTIFY THEIR OVERCHARGE. EXASPERATING!!
I won't go into how many times the security gate at the entrance was not operating.....
***I do want to note that the lady who is currently the site manager is very pleasant and helpful. This review is not reflection of her but of the company itself.
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May 2023 by Eli J.
They aren't a 24-7 service. Have a storage unit and went to go drop things off as I'm moving. I put my code in the gate lock and it said my access was denied and that the grounds were closed. It's only 8 pm... very dissatisfied. Tried calling the phone numbers and I never talked to a real person
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April 2023 by Lorraine Both
Best Prices in Logan. Staff were great to work with. Great rental experience.
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October 2022 by Susan Leatham (Suz)
DO NOT RENT HERE!If I could give negative stars I would. This place is a ripoff with exorbitant annual rate increases AND they haven't been a 24/7 facility for YEARS! Just because you can access their website any time of day to reserve a unit or make a payment, THAT DOESN'T MAKE IT A 24-7 FACILITY!! This is false naming/advertising, don't let the name hoodwink you into renting from them! Also, this facility requires you to have renters insurance on your unit that you can either provide yourself or have 24-7 provide for a nominal monthly premium added to your rental invoice.. I have always provided my own and given 24-7 the Declarations page every policy renewal. TIME AFTER TIME THEY WOULD INADVERTENTLY ADD A CHARGE FOR RENTERS TO MY BILL, WHICH WAS ON AUTOPAY, REQUIRING ME TO GO DOWN THERE WITH PROOF OF COVERAGE TO RECTIFY THEIR OVERCHARGE. EXASPERATING!!I won't go into how many times the security gate at the entrance was not operating.....***I do want to note that the lady who is currently the site manager is very pleasant and helpful. This review is not reflection of her but of the company itself.
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October 2022 by Dara Howard
My storage bay has been robbed by an employee. The weatherproof lock I had purchased was cut and my stuff was rummaged through. The company did nothing to rectify this. I had to file a police report and go purchase a new lock. The gate is constantly breaking causing it to either be left open or I am locked out.
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October 2022 by raquel gonzalez pizarro
They have in this moment a good person working in this place. I have problems with mouse and bees and they don't helped me. I bring some body and paid for the service.
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October 2022 by Susan Leatham
DO NOT RENT HERE!If I could give negative stars I would. This place is a ripoff with exorbitant annual rate increases AND they haven't been a 24/7 facility for YEARS! Just because you can access their website any time of day to reserve a unit or make a payment, THAT DOESN'T MAKE IT A 24-7 FACILITY!! This is false naming/advertising, don't let the name hoodwink you into renting from them! Also, this facility requires you to have renters insurance on your unit that you can either provide yourself or have 24-7 provide for a nominal monthly premium added to your rental invoice.. I have always provided my own and given 24-7 the Declarations page every policy renewal. TIME AFTER TIME THEY WOULD INADVERTENTLY ADD A CHARGE FOR RENTERS TO MY BILL, WHICH WAS ON AUTOPAY, REQUIRING ME TO GO DOWN THERE WITH PROOF OF COVERAGE TO RECTIFY THEIR OVERCHARGE. EXASPERATING!!I won't go into how many times the security gate at the entrance was not operating.....***I do want to note that the lady who is currently the site manager is very pleasant and helpful. This review is not reflection of her but of the company itself.
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August 2022 by marisol flores
There is no way to get in contact with them.
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December 2021 by Spencer Lorrigan
Terrible company DO NOT USE!!The lady that works there is very nice and honest, but the company is terrible. I rented online, and came to claim my unit. I planned on putting a 14' car in a 15'X20' unit. Should have fit. Wasn't even close! The unit size was at LEAST a foot and a half shorter than advertised, and by the looks of it was probably narrower as well. The lady was very apologetic and told me she'd cancel for me, but the first month's rent and initial $25 fee that was already charged would not be refunded and there isn't anything she can do. Apparently break ins are very common there anyway, and the company does nothing about that either, and they didn't pay to plow so the pavement was covered in ice, and the office lady hasn't had internet access for weeks. again, DO NOT USE this place!!
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September 2021 by Darin Andersen
Rented a unit online. Received confirmation and my card was billed. Went to specified storage unit and it was locked. I called, received "mail-box" full message. Tried reaching them by phone, text, email without any response. Business hours published but no one is there. Its now a day later and we have to change our plans because we have nowhere to put our stuff. [update 2 weeks later] - Still haven't heard back from manager. Still haven't received a refund on credit card.
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August 2021 by Sierra K.
I have tried contacting the manager and have waited in the storage lot for the manager from 9am-1pm(office hours) and no one was there for over a week. I've been trying to get my stuff out of my storage unit. I've been calling every day, leaving voice messages and texts trying to make things right so I can get all my whole Life possessions back. Its been a nightmare.
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August 2021 by jeremy breding
Manager worked with me after hours when i could not make it before 1. So helpful. Thank you kate
