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January 2024 by Jackie Eddleman
Filthy, smells like dead rodents, and you can never get anyone to answer the phone. Going to be moving my things out in about a week and I’m pretty sure most of it is ruined from being at this unit. I had it in storage at Storage On Geneva for several years and it stayed clean…wishing I’d stayed there despite them being more expensive.
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December 2023 by Mikenzie Tavenner Hardman
We are so glad we found Timp Storage and recently moved out of our 66% price-hiking unit we had for just 2 months at Extra Space Lehi! Timp is very reasonably and affordably priced and we got the actual size of unit they said it is, not a foot smaller like the other guys did (Extra Space gives 9x9 when renting a 10x10…). Timp has been so kind and helpful with every little thing you can think of, even getting a Uhaul through them was smooth and easy plus they offer inexpensive dumpster use too, which we thought we might need so we got all the details. The manager, John, was so friendly and pleasant to work with and made sure our unit was dusted and cleaned after letting us tour it to make sure of what we wanted, we appreciated that tour to check what units were available and make an informed decision to take an indoor unit right next to the door for easy access!! Plus their locks are inexpensive too, literally everything you need is available there and for so much less cost than any other place, and we felt their locks were actually more secure than a padlock, there’s no way to cut them off. We moved in last week so we will try to update this as we spend more time there over the next year, but so far the entire experience getting the storage unit, renting a U-Haul from them, and moving in has been far superior to anything we’ve experienced in the past! Would recommend to anyone.
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November 2023 by Keres (Spirit of Violent Death)
The employees of this place made it so easy to get a unit with them, they were super friendly and informative throughout the whole process, definitely recommend this place!
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November 2023 by Trista Doxey
John was great to work with and super helpful! Thank you so much! Units were clean and ready to go!
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October 2023 by Mister Eman
Absolute joke when it comes to a storage facility. After coming to Utah we decided to start a resell business. All was fine and dandy we were actually doing very well until we made the mistake of renting some units at Timp "Storage". We too were victims of the horrible theft problem that is Timp Storage, running total of $42k+ and still discovering missing inventory. Luckily we kept meticulous records of everything. After that I basically lived at the units stayed there every night for almost 6 months because of course the office was of no help and produced no footage of the crime because no cameras exist back there. There is more at play then just cameras not being installed after so many have been robbed. Not only that the place is filthy I don't understand where all the dirt and dust comes from but everything in our units that was brand new is caked, and we cleaned regularly as people would meet us there to buy things. To top it all off the spiders and mice own the place, hope you enjoy your new pets when you bring your belongings home, that is if you have anything left to take home. Better just go to a storage unit that will actually store your stuff not use it as a store. There's no way this place has a legit rating just look at all the reviews that come from accounts only contributing a single review or 2. Better look into that rookie mistake.
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October 2023 by Lyn Rudd
John ,the manager, was so helpful and kind! He is willing to go the extra mile to satisfy the customer.He gave me a nice unit that is very clean and secure.I checked out a couple other places, Timp Storage was the most accommodating and the location is suitable to my needs!
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October 2023 by Jay Crank
Really clean and organized. Customer service was very good. When we first went to secure a Unit we were able to leave our information and John made it very easy. He is very personable and accommodating. The only thing is he is a BYU fan. all jokes aside I really appreciate his professionalism and willingness to go the extra mile.
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August 2023 by Brianna Alverio
Super friendly staff. As soon as you walk/drive any where on the property it was always clean. John made sure all my questions were answered. And pricing is super affordable!
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August 2023 by Adelene Morrow
I had a super limited time to move and staff was very friendly and accommodating. I was able to get a clean, secure, climate- controlled unit. The space is easily accessible and the price is very reasonable. I appreciated the tour of different units so I could choose the best one for me. I'm glad I found the right facility in the nick of time!
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August 2023 by Brenda Perez
The moment i walked in i felt good vibes and George is very friendly also helpful , WOW! They price si better than everywhere else . Location is close and i feel safe keeping my stuff here.
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August 2023 by Shawn Naumann
My storage unit was broken into, but there are no cameras in that half of the storage park. I lost thousands of dollars worth of items. Each storage building should be covered by at least one camera, but there isn’t one within 200 feet of mine. So the robbers got away, and nothing was done, and the cops had nothing to work with. Don’t trust your items to this place.
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July 2023 by Kaity Whittingham
Such a good experience getting set up for a storage unit here! I came here by accident thinking it was a different place but I’m so happy I did! I’m positive I have had a better experience here than I would’ve anywhere else. John was so accommodating and got me into a unit the same day I contacted them. They went above and beyond to get me a space that fit my needs! The unit was very clean. If I ever need to use storage again I would definitely come back!
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June 2023 by Alexa Chambers
Nicest people and were super easy to work with. They accommodated to our needs with no hesitation and were super helpful and made the renting process so easy and fast!
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June 2023 by Nafany Mendez
This move was the easiest one, after searching around the orem area for storage this one was the most clean and friendly place to store my company’s belongings. John was wonderful he had a smile the whole time and explained everything perfectly, im very happy and hope we are able to stay for a long time ?
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June 2023 by Johny Hoagland
Quick easy affordable and seems very secure. Thankful to find this place.
