If I could give lower than one star, I would. Over the past few years both the sales and service departments have gone down hill as far as customer service and honesty goes. Sorry Murdock Hyundai, you've lost a loyal customer. My family and I will take our business to a dealership that actually cares about their customers.
January 2024
Don't expect the service department to return phone calls or do anything to assist you in getting your car repaired. I would never take a car here for service. Poorest customer service Ive ever received. They tore apart our engine and did not put it back together. We are missing parts and bolts. The service team is pathetic.
September 2023
It's been 3.5 hours since my car was taken into the shop for a regular oil change. I still haven't gotten my car back and customer service has been frustrating.
