-
August 2024 by Krista Steed
Had a “new resident” flyer placed in my mailbox. The address on the note card is incorrect. There’s a threatening note on the back that says “Leaving your mail on ground is littering and will be reported to Lehi Police. All mail will be held for 10 days at Lehi Post Office then address will be considered vacant and all packages/mail returned to sender”. I have never left my mail on the ground. Honestly, did not have “the local post office threatens to report me to police” on my bingo card. Can’t wait to talk in person with the I’m sure delightful people who work there.
-
August 2024 by Beck Beck
Horrible.
-
August 2024 by zack ashcraft
Oh my goodness this post office is so over worked. They need to open at least another office in Saratoga springs. These poor workers are so over worked. They absolutely do the best they can. They helped me a ton and they got so many customers helped so quickly. Usually I like making jokes in my reviews but this is for real for real. Please be patient with these guys. Zack signing off.
-
August 2024 by Janice Burgeson Conger
Long lines and not enough staff to service Lehi as well as other growing populations like Saratoga Springs. Really need another PO to serve the people. Long overdue!
-
August 2024 by Maksim Indziukou
Not the first time when the postman who delivers to zip 84045 has lost packages or put them into wrong lockers.
-
August 2024 by Scarlett Clegg
I couldn’t have asked for a better experience with the Lehi Post Office. I was showing I had a package delivered but I didn’t receive it. It was 4pm when I called the phone number for the post office. It directed me to a general customer service line, which I was a little worried about at first. The woman that helped me was phenomenal. She had the best customer service and quickly did what she could to start the process for a missing package. She gave me the direct number to the supervisor at the Lehi Post Office which I then called around 4:30. He was awesome! He got my information, called my mail carrier,(who had already left for the day, by the way,) and then called me back right away. They had forgotten to leave the key to the parcel locker, which accidents happen so I understand. The fact that they solved it for me SO quickly, and at the end of the day, none the less, was amazing. I have my package in hand and am thrilled. Thank you Lehi Post Office!
-
August 2024 by Taylor Pickett
Very helpful
-
August 2024 by Jarrod Cain
There was a technical error from the sender, and the carrier dubbed the package 'Insufficient Address' and returned my package. I was told to make arrangements with the USPS Local Office via the tracking notification. I called, spoke with 2 women, and both REFUSED to release my package because of 1 minor technical issue. I had all the info, verification, tracking, etc. and they just refused. NOW I have to wait 2 more weeks+ for the package to go back to the East Coast and then be maybe returned back here again!
I cannot STAND the USPS. Such a waste of my tax dollars, effort, time, and if I could make a change, I'd fire the lot of them and use the money to fund something that is actually needed - like better roads or schools or feeding the hungry. Not paying incompetent government workers in a division that operates worse than the private carriers do like FedEx or USPS.
Stay AWAY from these ignorant crooks.
-
July 2024 by Lorena Cunha
THE WORST PLACE EVER
If I could give 0 stars, I would.
They lost over 150 wedding invitations after my fiance, and I paid the premium stamps.
We lost money and time, and they could only say that there was nothing we could do about it. Not even to reimburse us.
So, if you plan to send your invitations to your loved ones, please do not do with them. Their lack of responsibility is exorbitant.
-
July 2024 by Marsha Wilson
If I could give zero Stars I would. I paid extra money to guarantee my package would be delivered by the 24th without a signature requirement. The receipt clearly said signature waiver. Evidently the people at this post office have not had enough education to understand what signature waiver means. My son had to take off work lose money to go get this package. When I tried to get my money back because it was guaranteed money back, the post office said oh but it was only guaranteed to make it to the post office by that date. Not when he picked it up. That alone tells me Lehigh is the worst service ever. I will no longer be using the US Postal Service to deliver any packages. Too many times they've messed up my deliveries, and they don't uphold their guarantees. I've always tried to support them, but now I will start using FedEx because at least they will guarantee my package and deliver it properly
-
July 2024 by Gabriel Verdesoto
These are the laziest post men ever I've had my packages returned because the lazy post man doesn't want to get out of his car, I've lived in 3 different states including California and you guys are the absolute worst. I've even left 5' of space on each side of the mailbox but if this lazy person sees my car he won't deliver any mail and keep driving. What lazy lazy people, post master you really need to get this corrected you can harbor our mail because you don't want to exit your vehicle.
-
July 2024 by Kaitlyn Llewellyn
Thank you Mark for being so helpful over the phone and actually calling me back!! I'm grateful to you for finding some pixie dust and were able to locate my "delivered" package; you and the driver are the best! My husband is going to be so excited to finally get his gift. Thanks again!
-
July 2024 by Underleft
They never deliver packages. They always hold it and make you come get it.
Update 6/21/24: Still the worst post office I've ever seen in 3 decades and 6 states I've lived in. Had a medical device supposed to be delivered, never was. A week later, the company calls me and tells me the tracking said the delivery location was inaccessible and couldn't be delivered. I get deliveries to my front door by fedex 2 times a week, even the very same day this was supposed to be delivered. My yard and front door is never inaccessible, I don't have gates or anything. Anyway, post office says they don't have it and don't know where it is. Another week goes by and the company contacts the post office because they want their expensive medical device back, and what do you know? They magically have it now. Worst post office ever.
-
July 2024 by Syndal Bolton
USPS lost my husbands package!!! When I called they admitted to my husband that they lost it but they keep denying my request for a refund! This is so frustrating it was $200 they need to own up to what they did and give me my refund!
-
July 2024 by Adam Dein
This is one of the worst USPS locations I’ve ever dealt with. Constant lost and mis-delivered mail. Boxes marked delivered but then don’t appear for days. The carriers from this location are basically criminals and the local management won’t do anything about it. I had to get a PO Box at another location to get reliable delivery. I trust this branch with nothing.
