“Grain went above and beyond with some car issues we were having. He took the time to drive around with me so he could know exactly what was wrong with my car! Highly recommend!”
“I had been searching for a place to help replace the front brakes on my Toyota. I knew I couldn't afford most of the prices I was getting from other shops.
They were inexpensive and were able to get my brakes fixes very quickly. I am so happy I decided to choose K and S. I highly recommend them.”
8:30AM - 5PM
1560 Trinnaman Ln Suite 5, Lehi
Transmission Repair
“4 out of 5 stars
I visited Boss Automotive based on the strong Google reviews, and this was my second time bringing a vehicle here. The first time, I came in with a few issues the dealership had quoted me significantly more to fix about 30% higher, so I decided to give Boss a try. They handled the repairs for a fair price, and overall, my experience has been a solid 4/5.
I understand it’s a mechanic shop and things naturally get dirty, but I’ll be honest: if it weren’t for the reviews, I’m not sure I would have initially left my car. A dedicated day of cleaning up the lot, refreshing the exterior, and tidying both the shop area and the lobby would go a long way toward boosting customer confidence. The quality of work is there, the presentation just doesn’t reflect it yet.
After having some work done at the dealership recently, I was told that one of the repairs Boss previously handled wasn’t functioning correctly. I called Boss, and even though I was a bit elevated in the conversation, they owned it completely. They warranted the repair without hesitation, and the part had genuinely failed. I don’t fault them for that, parts fail sometimes. What I do appreciate is that they stepped up and took care of it, especially considering it’s a full day’s job to reach that part. I even had them perform additional work while the car was there.
My reason for the 4/5 rating comes down to the facility’s appearance and the owner’s rougher communication style. Dennis ultimately made things right, and we ended on a positive note. A little refinement in customer interaction and some cleanup around the shop would elevate this place from good to truly great.
Overall, they do honest work at a fair price, and with just a few adjustments, Boss Automotive could easily become a next-level shop.”
“We visited this shop years ago to fix our Saturn Relay. They found our issue and offered a solution that fit our budget. We're still driving that car, we are very satisfied with that work.
This return visit is for a Santa Fe. We found a transmission issue and figured it was going to cost a lot. They said they wanted to try something small to see if it would help before tearing it apart.
We love that they are looking to fix the problem at hand without going to the most expensive option.”