Macey's Lehi Pharmacy is a highly regarded pharmacy known for its exceptional customer service and friendly staff. Customers consistently praise the pharmacy for its efficient service, noting that there are rarely long lines, and staff members are always ready to assist. Many have transferred their prescriptions from other pharmacies due to past negative experiences, particularly highlighting the helpfulness and kindness of the employees at Macey's. The pharmacy is conveniently located off the freeway near Main St. in Lehi, making it easily accessible. Reviewers appreciate the spacious layout of the store and the quick checkout process. The manager, Lauana, has received special mentions for her outstanding customer service, demonstrating patience and a willingness to help customers navigate their needs. While some customers wish for a drive-thru option and express concern about the pharmacy's Sunday closures, they remain satisfied with the overall service. The pharmacy is recognized for having a good stock of medications, with only rare exceptions. Scott, the pharmacist, along with the rest of the staff, is commended for their friendly attitudes and eagerness to assist, making Macey's Lehi Pharmacy a preferred choice for many.
The people in the pharmacy are awesome they treat you like family
November 2023
I trust this pharmacy and appreciate their patience with me and their eargerness to help me learn how to use their technical systems and insurance nuances. Thank you all so much!
February 2023
Lauana the Manager went above and beyond to help me. She was patient, kind, and understood what I was trying to accomplish. She should be promoted to whatever is above her current status. I will return just because of Lauana's understanding of customer service. AMAZING!
