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March 2024 by Andrew Caruso
Very helpful and friendly staff. No high pressure sales. Love it here!
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March 2024 by Daniel Surtees
Great store, got leather converse and everyone was extremely kind, loved it
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February 2024 by Tony Fletcher
I recently had the pleasure of experiencing exceptional customer service at the Converse Factory Store, and I must say, Annie truly exceeded my expectations. The entire crew in store that night were very welcoming as I walked in and their genuine interest in assisting me stood out.Annie's knowledge about the products was impressive; she took the time to listen to my preferences and recommended several options tailored to my style. Her patience and attentiveness made the shopping experience enjoyable and stress-free.What truly set Annie apart was her willingness to go above and beyond to ensure customer satisfaction. She not only helped me find the perfect pair of shoes but also provided valuable insights on care and maintenance, ensuring their longevity. I actually ended up buying 4 pairs of shoes that night. (I was honestly just window shopping since it was my first time ever in a Converse Store. )Overall, Annie's exceptional customer service left a lasting impression on me. Her dedication to providing personalized assistance and her genuine passion for helping customers make informed decisions truly sets her apart. The Converse Factory Store is fortunate to have such a dedicated and talented individual on their team. I highly recommend seeking out Annie's assistance for an unparalleled shopping experience.
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December 2023 by Alexander vzla
my daughter's store
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November 2023 by Tyler H
Helped recently by a very friendly and helpful girl Katie. She took the time to show me different options for my kids.
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August 2023 by Tiffany Mutz
I am kinda to invasive so my sister had to pick what shoes i am getting and there are not any bad choices so i am byeing what ever she picks
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July 2023 by Bobbie Loy
Found a pair of Converse for my husband and I. Prices were good
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June 2023 by Leonardo Marambio
Two pairs of Clarence shoes for $50($25 each). You kidding me??!, so good....
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December 2022 by Shylidi
I love this converse store. Tons of options, all usually at lower prices. Have gotten so many shoes here, and would recommend converse to anyone!
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December 2022 by Dan Stuprich
Besides that the employees doesn't want to stay for 10 minutes after 6pm, all is fine but you need to go with time. There are many options and is hard to choose from all the new models.
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November 2022 by Steven Libardi
Thus place does have nice shoes but unfortunately their black Friday sale is only on clearance items. And to add to that they have a advertisement for 15% off when you sign up and I asked how long it would take to come to my email address and they said the 15% can only be used on clearance items as well. It's pretty disappointing to do that to customers. Seems they only care about profit.
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October 2022 by Monica Lara
Can always find great deals here and the staff is friendly.
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July 2022 by Glen Martin
There was a good selection of shoes, but the prices were high.
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April 2022 by emmie mcmurray
i love my converse! they are such great shoes!!
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March 2022 by Miranda Sudo
The employees here are completely incompetent! Went to purchase a pair of shoes and after the card reader said “approved” the employee claimed it had not gone through and insisted we do it again on another machine. After checking the card statement, both had gone through. Not only that, but the charge was actually going through daily, so we had now been charged for the same purchase 3 times! After calling the store, the manager was not reassuring about fixing the issues and was very dismissive - he didn’t even ask for a name, phone number, or what the purchase was. Hoping they can actually fix this. Would never recommend this store.
