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January 2024 by Bart Mensinger
Lauren was super helpful. In and out quick and professional. Thanks!
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January 2024 by Darren Scott
Terrible service. Stopped into the bank on a Saturday at 1 PM to open an account for my teenage daughter. They turned us away saying they were too busy. Will not be opening an account for my daughter with Chase and will never recommend them to anyone.
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January 2024 by Nila Marinenko
I had the pleasure of working with Austin Creer when opening a bank account, and I cannot speak highly enough of the exceptional service he provided. Austin's expertise and dedication were evident from the beginning, as he patiently explained the nuances of the account-opening process, guiding me through each step with clarity and professionalism. His in-depth knowledge of banking procedures and attention to detail ensured a smooth and efficient experience. Austin went above and beyond, addressing all my queries and concerns with a friendly and approachable demeanor. His commitment to customer satisfaction was truly commendable, making the entire process not only hassle-free but also enlightening. I highly recommend Austin Creer for his outstanding assistance, and I am confident that his expertise will continue to benefit others seeking financial services.
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November 2023 by JP B
Chase is the place for everything financial. They're the Banking experts and if they don't know something, they ask someone who knows....so there is never any doubt. So never doubt your doubts when it comes to the faith you have in Chase's ability to come through in difficult financial situations.
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November 2023 by JPB
Chase is the place for everything financial. They're the Banking experts and if they don't know something, they ask someone who knows....so there is never any doubt. So never doubt your doubts when it comes to the faith you have in Chase's ability to come through in difficult financial situations.
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October 2023 by Kyle Smith
Do any ATMs up north actually work or exist? Drove to 3 different branches just to have to use a Maverick ATM because either the ATM didn't work (like this branch) or it just didn't even exist! What a bank
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September 2023 by Grant Ceffalo
Chase preferred client - can't use the ATM because of reasons......
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June 2023 by Benjamin Meaker
Do not bank with Chase, their over-the-phone bankers are terrible at assisting with check fraud cases. A few days ago there was a sudden check transaction of almost $1,000 on my bank account, and when I called Chase’s online banking service they told me it was most likely fraud or an error, did nothing to help me (didn’t even file a claim), and told me to call back the next day. When I called back they told me it would take 3-5 business days to resolve the issue, and that they couldn’t issue temporary funds before it was resolved. At this point I decided to just go into a Chase location and get it fixed there, but they told me that all they could do was call the people I had already talked to. It was by far one of the worst experiences I’ve had with a business. I can never bank with Chase again.
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May 2023 by Kelsey Boulter
They never answer their phones and even when I set up a phone meeting online, no one called me. Horrible customer service!
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April 2023 by Wilfredo Lopez
I wanted to open a checking account, and the first thing they asked is if I am a US citizen.
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April 2023 by Ethan A.
Chase is a great bank. This branch is delightful. They have a strange layout and the tells are hidden in the back. The bankers they have at this branch are not nice very knowledgeable and friendly. Would go again I hope they do get that de-commissioned teller line ripped out some day.
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March 2023 by Monsop Collado
Mr. Wright provide very good service. He gave us a lot of options to find the correct fit for us.
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November 2022 by Chelsea Stewart
I came to cash a check that was DRAWN on this bank, and they charge you a $10 fee to cash it! Why would anyone want to bank here?!? I came from the banking industry, this is terrible service. Two thumbs down, and 0/5 stars.
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May 2022 by Brett Mack
Do not work with Ulysses the bank manager. I don’t know how they could hire someone like this. He has you come in multiple times because he messes up the documents. Then he asks if you want to shut your accounts down. I can’t believe people like this have jobs.
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May 2022 by Rolinda D.
Should have looked at the reviews before coming here. The wait is ridiculous and the manager saw me waiting for a good hour walked passed me over to another couple to help them completely ignoring the fact I was waiting and hasn't offered any type of communication. Of course I spoke up, but man how rude she looked at me as though she was annoyed with me....nope go to a different branch or maybe even a different bank!
