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August 2023 by Ashley Hightower
I love called to surf! It’s 100% my favorite boutique to shop at! They have the cutest dresses too!
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August 2023 by Carissa M
Cute dresses but no refunds, only exchange or store credit
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June 2023 by Kelli Anderson
I went to the Lehi store today in search of a bridesmaid dress. The girl who helped me was super impressive and very helpful, finding me the dress I was looking for, helping me get the right size. In the end the color I needed wasn’t available in my size but I was able to try it on in a different color, and order it in the right color online. I didn’t catch her name but she had long blonde hair and was super patient and helpful even with me bugging her a couple different times.
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June 2023 by Emily Rowley
This place has very cute stuff but the staff at the Lehi location make it almost unbearable. From the moment you walk in they look you up and down and judge you rather than welcome you to the store. Ask them for anything and they seem so annoyed. This isn’t just one employee either, I’ve been here many times and have yet to have someone kind help me. I guess maybe it’s because I’m an uncool millennial and I don’t go to Lone Peak HS? Either way, they could definitely use some training on how to work in customer service.
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May 2023 by Lisa Harris
Tonight a retail worker opened the dressing room curtain on me while I was changing… no warning/signal VERY embarrassing and undignified. I was given no apology and was given an uncomfortable glare while exposed. Prior to walking out, the staff were grouped together and whispering while looking over at me. I will never be shopping here again and I will tell other women in my friends and family to do the same. You can tell the store management does an extremely poor job by how customers are treated and how staff are trained. Consumers beware of this store.
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May 2023 by Victoria De Guzman
Not impressed with the way they handled their phone calls and customer service. I bought a dress for my sisters weddings and called multiple times throughout the week trying to receive answers about my order and the exchange policies. They were rude, short and answered my questions with hesitation. This companies policy on returns and exchanges are not reasonable. Last time I will ever purchase from this store.
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April 2023 by Olivia Clyde
They have such cute items in the store! Loved the selection!
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April 2023 by samantha westwood
Love this store. Such cute clothes!
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July 2022 by Scott M
Wife bought dress from here with a hole in it and they wouldn't give any discount, or let her return except for store credit. Also wanted to make her come back to pick up an exchanged item. Terrible policy, and terrible way to treat customers when you sell a defective product. She also observed multiple other defective items in the store. You shouldn't have to inspect every item and hope it doesn't have problems. Quality sucks.
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July 2022 by leeskirs
No returns whatsoever for any purchases on the unreasonably overpriced clothing? Only store credit? Who does that??
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February 2022 by Brittany O.
I love the wide range of styles they carry. My husband & I both love to shop here. I would shop here more frequently (and give 5 stars) if they offered actual refunds rather than in store credit. It would also be fun to have a slightly bigger selection for little boys! I recommend their pieces to my clients (I am a wardrobe stylist) regularly and I love popping in to see what's new from dresses to tees and accessories too.
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December 2021 by Matt Weiss
We bought a dress for our daughter online from your store and it was during your pre-black Friday sale. We gave it to her for Christmas and it did not fit correctly. So we tried to return it and now your staff is saying we cannot return it because it is outside your 30 day return window. Makes zero sense. When you sell something that is to be part of a Christmas sale of course people cannot open it until Christmas. Your return policy needs to be updated.
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December 2021 by Annette McCall
Nice clothes $$$. Cute. Needs to offer larger sizing. A bit disorganized. But I bought cute dress on clearance.
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November 2021 by Ann Toledo
Horrible customer service. Absolutely no interaction. Not asked once if I needed a different size, or help with a dressing room. Would never return. Two staff members behind the counter were talking bad about other girls and shopping at other locations on store iPad.
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October 2021 by Alea W.
The last called to surf I went to in Vegas was great. This specific location however, was disappointing. The employees were more interested in talking to each other than greeting and helping customers. Although there were 3 employees they each seemed disinterested in their job and sales. They all remained behind the counter and did not approach us or ask if we needed assistance. If I were to ask I do not think they would have been too helpful or pulled potential options on my behalf. Will not be going back.
