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September 2024 by Brian Bushlach
I rarely write reviews. So I want to assure everyone who reads the many positive reviews of Dennis and the BOSS Automotive team that they are indeed accurate. We had what we believed to be a major issue with our vehicle- as diagnosed by a local dealer, who immediately offered us a lowball price to trade it in for a new vehicle I was skeptical, so I dropped in at BOSS, with no appointment, for a second opinion. Not only did Dennis greet me in the parking lot, he gladly inspected our SUV and diagnosed that there was no issue- no codes showed up. However, he did notice that the dealer let us drive off their lot with NO coolant, so Dennis filled us up with coolant at no charge, and wouldn't accept payment for helping us out. He was very knowledgeable about our engine, warranties, and future considerations for our SUV. Needless to say, we'll be visiting BOSS again for any service needs, and recommend you do the same.
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September 2024 by Carlos Lopez
I came here a couple months ago for a check engine light (VW Passat). They immediately got me in to diagnose the problem. This was GREAT!! What was not so great, was what Dennis quoted and charged me.
Dennis said the possible reason of misfire/check engine light was spark plugs and would be about 1.5/2hr repair time...so, I decided to wait for my car in their office. An hour later, they said the work was done. Even though they quoted <2hrs, I questioned why I would pay for 2hrs labor if it took 1hr. Dennis said, "because our computer tells us 2hr labor is what is estimated for spark plugs, so we can charge this." Since my hands were tied, or I don't get my car back, I paid the bill. $476 for spark plugs...a big RIP-OFF!!
I know your system can tell you estimated labor/repair charges, but the honest thing would be to adjust what your computer tells you to what you actually did for your pay. I won't go back here and would warn..."go here if you want to be overcharged labor vs actual hours performed"
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September 2024 by Kennedy Roth
I have been to this shop twice now both times they have given me false information. The first time I took it in, it was for trouble with my automatic car shifting, they told me to manually shift it when that happens. They also said I needed a transmission service done which I had gotten one recently before that. They are supposed to know cars so we had them do it which cost me over $300. They called to give me the diagnosis and after asking questions to make sure I got every detail, the lady on the phone made me feel stupid for asking anything. She was also extremely rude when asking questions replying with short answers or in a rough tone of voice. This second time I took my car for oil leaks which they said I didn't have any but the alternator was going out which I somewhat believe but my car has no issues with starting or running. I took it to two other shops to get it read my battery and alternator, both of which said my battery was fine but my alternator is having small issues but it nothing to be concerned about right now. At Boss Auto they told me I had to get it fixed right away or else I was going to break down in the middle of a road pretty much. I continued to ask about the shifting and they told me to manually shift for a week to knock off the build up. After talking to multiple other mechanics, they have never heard of such thing and that I probably have a bigger issue with my transmission. Overall the men that helped me where super nice but I will not be returning as I do not trust them. Their prices are crazy as well. They have great reviews, so if you do go to them ask as many questions possible as well as get second opinions before getting any services done.
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August 2024 by Alyssa Crosby
I called in the morning due to transmission issues with my truck and Dennis told me to bring her in at my earliest convenience. Also checked to see what I was experiencing to check if he needed to order any parts. I brought in my truck on a time crunch because I had to get to work, and he made sure I was in and out of there as soon as they could, and I was able to make it to work on time. So friendly, so knowledgeable, so helpful!
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August 2024 by Rach Potter
My family comes here for all our car problems. They are very friendly, fast and do a really good job.
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August 2024 by Spencer Owen
Did good work on my truck. They fixed it fast and did it right.
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July 2024 by Nutswagger Broenstein
Fantastic place to get your car fixed. Brought my Volkswagen in several times and they have set me right every time
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July 2024 by Sudzy Bro Co
Im from WA State and I was visiting UT for the weekend when my transmission went out. I called Denis and within an hour he was at my house with his computer to diagnose the problem. I had already taken my truck into a mechanic the day before to see why it was acting weird. Dennis had it diagnosed within 5 minutes and had the truck fixed the next day! It was a stressful situation being stuck. But Dennis and his team lowered my concerns with a quick and accurate solution. Definitely would recommend to anyone looking for a transmission mechanic. Dennis is the GOAT
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July 2024 by C. A.
We were visiting from out of state and had issues with our family vehicle. Even though they were busy, they got us in very quickly and completed the necessary repairs before we needed to drive home. Very professional and honest! We will definitely recommend!
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July 2024 by Katrin Fabian
I wish I lived in Lehi so Dennis could be my go-to mechanic for life. We were passing through town right before Fourth of July weekend and had a breakdown, and every shop I called had at least a two week wait. Boss Auto got us in and out SAME DAY. They did great work and are clearly good folks. Take your car here!
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July 2024 by Parker Williams
The owner is very nice. If you have a Subaru or a CVT transmission. Do not go here. Our car was making a noise when we brought it in and now doesn’t work after picking it up from them. They don’t have the experience with this type of transmission.
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June 2024 by Errolyn Slaugh
I went to 3 different auto car repair places before this place and all gave me confused answers with overpriced fixes. I came here and the boss guy found the problem and then ran to AutoZone himself to get me the part! He also showed me the problem and explain it to me instead of just fixing it and charging me. Valynn was super helpful and nice and Henry helped give me a courtesy ride. I will be recommending this place to all my friends. They were honest, quick, and told me everything straight up.
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June 2024 by Mina Park
Efficient and quick work! They were very professional and I would recommend them.
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June 2024 by Choricho
I sent my dad with a T5 to get rebuilt. Got told it was unrepearable that it was too rusted. Parts for the transmission where "rare" and expensive. They're $250. Later said it would cost around $1800 to rebuild. Only giving one star for lying and bull ing me.
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June 2024 by Taylor T
Best I have ever known!
