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February 2024 by Jayde Castillo
Definitely felt like I was being profiled for literally just trying to cash my check won’t be sending anyone to that bank I’ll definitely be sure to let everyone know how going there will be the worst mistake
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February 2024 by Anthony Torres
Jose refused to help me because he said they close in a “minute” I came in at 4:50 they close at 5. They might of needed to stay 5 minutes late to help with what I needed but were not able to do so. Will be finding a better bank.
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January 2024 by Ali Noori
One of the worst if not the worst financial institutions to exist. They make mistakes on their part and then blame it on us clients! How about training the tellers to do their jobs right. Absolutely atrocious
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October 2023 by Fiona
Beware. Weird entrance to drive through.
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August 2023 by Jason S
This place is a mess and always busy, long wait times. Always short staffed, do your self a hard favor and go to a different location!!
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November 2022 by cclvt1
Horrible customer service. I do not recommend this branch. Closed drive up window after waiting in line and didn’t even have the common courtesy to say sorry we closed.
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October 2022 by Bryan Stubbles
Absolute trash. They are disrespectful to senior citizens. I think they'd rather douse their customers with kerosene and light them on fire than help their customers. A criminal enterprise masquerading as a bank.
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February 2022 by Alicia Clayton
If I could give them zero stars I would, they shut my account t down Bc of a mistake that was not even my fault. Then the branch manager Matt just ignored my emails and stopped responding. Very unprofessional. This bank needs to be shut down! This is the worse bank!!!!!!!
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March 2021 by Racheal Medina
What a joke they set me a appointment then told me 2 wait outside didn't ask what I was there 4 then someone else come and cut above me and I have 2 wait . I'm loosing my mind
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November 2020 by Julie W.
The worst location!!!! Sat in drive thru for over 30 minutes and they never answer their phones!!!! Will be taking my business elsewhere!!!
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June 2020 by James Donavon Stone
Wonderful
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April 2020 by Jeff Stucki
I drove up to the drive through at exactly 6:00 PM on a Friday and they literally closed the curtains on me. I rang the bell and they said they were closed. I told them I just needed to deposit a check. No cash or withdrawl or anything difficult. I was helping an employee by depositing their check for them. They were out of town and needed the money over the weekend. They still refused. They stood there talking through a closed curtain and didn't even have the decency to open it. There were no other cars around. I have never been treated so rude in my life. The bank says they are "there for us" but those are only words. They never do anything extra to help.Update: I tried to deposit the check on Saturday but they changed their hours (due to Covid-1) but they didn't update their hours on Google or their website, so I got there at 1:10 PM well before the advertised 2:00 PM closing time and they were closed. I understand the need for social distancing, but why did they shut down the drive through too? I feel like they are just trying to save money by cutting hours back. It makes no sense. Of all businesses out there, we need banks to stay open and help people with financial crisis. After this, and countless other disappointing experiences too many to mention here, I will be taking my business to another bank or credit union.
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January 2020 by chet wing
Went to this location, waited in line (understandable- day after holiday) needed change (quarters) not available-- really ???
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March 2019 by Scot Carrington
Very, very kind. I get off work at 4:30 and needed to come in last minute, there were no scoffs or dagger eyes. Everyone was professional and helpful. I know how upsetting it can be when someone walks in last minute. Lory Perez and another young lady at the front desk were very professional. Thank you!
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January 2019 by Steve Worthen
an ok bank!
