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June 2024 by Darcy Cook
I'm here from out of town and my child had a medical emergency on the way here - drove straight here- we have been in the car for 15 hours. Using the posted online hours- I had the script sent here and arrived 1 hour before the posted closing time. "Sorry were closed" as they finished their social conversation and shut the gate. What time do you open? "Well, 8am- but maybe just come at 9 to be sure" what the actual hell!!!! Now I have to deal with a sick kid overnight. That's a fail walgreens - Big. Fat. Fail!
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June 2024 by Md image
Suprised to see this place had bad reviews. Got meds here that CVS didn't have, staff seemed attractive, friendly, and didn't stop moving and working the whole time I was there. Maybe I got lucky lol.
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May 2024 by Jonathan Pennington
1. It is always empty, probably because of all the bad reviews. But they might get customers if their shelves weren't ALWAYS half empty.
2. Change your hours online so that people don't come at 11:30 PM only to find out that you close at 10 PM and not 12 AM like you advertise online.
Total waste of my time. Thanks.
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April 2024 by Katie Wood
In the past I went to the pharmacy and requested the (pneumococcal) vaccine to reduce the likelihood of getting pneumonia due to having asthma. I signed up online for the vaccine but once I got there I was told I was not the proper age group to get it. On there website it lists, "Recommended for
Children, adults 19 – 64 with certain health conditions, and adults 65+" asthma was one of the health conditions. I now have pneumonia in both of my lungs currently and I'm really ill. Should really listen to the customers needs especially preventative.
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April 2024 by Angie Las6Ink
Pick up orders are incorrect or half way cancelled so if you’re a person who wants to utilize Walgreens digital coupons, don’t select this location.
Many times I have picked up my order and looked on the self to find the item that was supposed to be out of stock.
Asking anyone about digital coupons or store promotions and I have yet to interact with someone who knows.
Please select a different store.
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April 2024 by Boost&Stuff
I attempted to gain entry to this location with multiple other patrons at 11:45 p.m and the doors were locked. I did notice an employee still inside the store with the days trash sitting by the front doors. It was a little disappointing, 0 out of 10 would not try again!
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April 2024 by Karin Spendlove
Don’t get your prescriptions here. I will be moving somewhere else here on out. They wouldn’t fill a new antibiotic prescription because it was too close to closing time. Went back the next day, waited for an hour and then got grief about filling it again.
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March 2024 by SheHeathen
I have never had a problem with Walgreens pharmacy no matter which one I went to until this One in Layton On antelope drive.
First I had my prescriptions called in from my Doctor and it was about 4 days prior to me going in when he called him in I get there and they can't find any prescriptions in my name, and then come to find out they put it on someone else's account , had them filled waiting for that person, That could be deadly to somebody if the wrong person got the wrong medication. not only that but when I went back the second time to try to get my prescriptions because they had to refill them with My name on them, I was told that my insurance didn't cover the one prescription that they had nothing about the second prescription, and instead of offering to re-send it through my insurance she just told me that we can give you a discount card and that was it. The customer service was really not very good not to mention somebody could get the wrong medication and it Could kill them. After transferring my prescriptions to a different pharmacy I had absolutely no problems they to said my insurance didnt cover one of them, but then said "i will re try to run them" without me asking and my insurance did cover it and I did get both of them I'll never go back to this pharmacy as long as I live it's scary.
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February 2024 by troyandshana nye
lets you make an appt online for covid/flu testing and then when you show up for the appt. they say they don't know why it let you sign up, they have no testing supplies.
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February 2024 by Amy Sylvester
The Walgreens on Antelope Pharmacy, SUCKS. There’s no other way to describe it. Do whatever you can to avoid it. Worthless staff.
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January 2024 by Stephanie Kienle
DO NOT GO TO THIS PHARMACY! AND OR DONT WASTE YOUR TIME USING SAME-DAY DELIVERY FOR YOUR PRESCRIPTIONS. SUNDAY I WENT ON WALGREENS APP AND DID SAME-DAY DELIVERY. IT SAID FOR IT TO BE DELIVERED NO LATER THAN 4PM. AFTER 4PM, I CALLED AND SPOKE TO CHI. SHE SAID SHE KNEW NOTHING AND FOR ME TO CALL FED-EX? WELL ITS SUNDAY AND FEDEX IS CLOSED? I ASKED TO SPEAK TO SOMEONE WHO KNEW OF THE SAME DAY DELIVERY SERVICE. SHE GETS ON THE PHONE AND SAYS THERE IS NOTHING WE CAN DO. SO I OFFER TOCOME PICK UP THE PRESCRIPTIONS SINCE I HAD ALREADY PAID FOR THEM AND SHE SAYS NO WE WONT ALLOW YOU TO DO THAT. SO SHE CANCELED IT ON WALGREENS SIDE AND SHE SAID IN ORDER FOR ME TO RECEIVE MY PRESCRIPTIONS I WOULD NEED TO CANCEL IT ON THE APP AND THEN REPURCHASE? EVEN THOUGH I HAD ALREADY PAID FOR THEM. SO NOW I WAS GOING TO BE OUT THE MONEY TWICE? I SAID THIS DOESNT SOUND RIGHT, MAYBE YOU AS EMPLOYEES SHOULD BE TRAINED ON THE APP. SHE RESPONDED WITH WELL THAT WOULD BE IMPOSSIBLE. IT’S REALLY SAD AS CONSUMERS TO BE TREATED THIS WAY. CLEARLY THIS STORE HAS ISSUES, THE RATINGS ARE NOT GOOD. ABOUT 4 MONTHS AGO I WAS THERE ONE NIGHT TO PICK UP MY PRESCRIPTIONS AND OF COURSE THE DRIVE THRU WAS CLOSED “DUE TO LACK OF STAFF”. I WAS WAITING AND I WITNESSED A TECH YELLING AT AN OLDER MAN BECAUSE THE MAN WAS JUST ASKING WHY THE PHARMACY CLOSED AT 10PM, WHEN IT IS ADVERTISED TO BE A 24 HOUR. I ACTUALLY CALLED THE NEXT DAY AND SPOKE WITH A MANAGER ABOUT HOW BADLY THAT OLDER MAN HAD BEEN TREATED. SO I ACTUALLY ENDED UP HAVING MY PRESCRIPTIONS TRANSFERRED TO WALMART AND I HAD A PLEASANT EXPERIENCED AND WAS TREATED LIKE A HUMAN BEING.
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January 2024 by Stephanie K.
do not go to this pharmacy! and or dont waste your time using same-day delivery for your prescriptions. sunday i went on walgreens app and did same-day delivery. it said for it to be delivered no later than 4pm. after 4pm, i called and spoke to chi. she said she knew nothing and for me to call fed-ex? well its sunday and fedex is closed? i asked to speak to someone who knew of the same day delivery service. she gets on the phone and says there is nothing we can do. so i offer to come pick up the prescriptions since i had already paid for them and she says no we wont allow you to do that. so she canceled it on walgreens side and she said in order for me to receive my prescriptions i would need to cancel it on the app and then repurchase? even though i had already paid for them. so now i was going to be out the money twice? i said this doesnt sound right, maybe you as employees should be trained on the app. she responded with well that would be impossible. it's really sad as consumers to be treated this way. clearly this store has issues, the ratings are not good. about 4 months ago i was there one night to pick up my prescriptions and of course the drive thru was closed "due to lack of staff". i was waiting and i witnessed a tech yelling at an older man because the man was just asking why the pharmacy closed at 10pm, when it is advertised to be a 24 hour. i actually called the next day and spoke with a manager about how badly that older man had been treated. so i actually ended up having my prescriptions transferred to walmart and i had a pleasant experienced and was treated like a human being.
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January 2024 by Mika Savea
My child’s doctor would send an order for us to pick up at this Walgreens. FOR SOME REASON THEY ARE ALWAYS OUT OF EVERY SPECIFIC MEDICATION. I just made a pick up order for cough medicine so I can pick up at the drive thru, & I get a text stating they “unable to complete the order”. This has to be by far THE WORST WALGREENS. The lady at the pharmacy is THE WORST & I just don’t get how every time I go, they’re always out of medicine. Shortage? Hmm y’all should shutdown this location if that’s the case. Embarrassing
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January 2024 by Cedar Amy
Having to wait 30 minutes to pick up a prescription is ridiculous. Treat your staff right including your Pharmacy staff.
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January 2024 by Greg and Heidi
I had a fantastic experience at Walgreens thanks to Ethan Hall. He went above and beyond to assist me in finding exactly what I needed. Ethan's professional appearance caught my attention, and his kind and courteous demeanor made my shopping trip enjoyable. I was especially impressed when he fluently spoke Spanish to help a non-English speaker in line. It's remarkable that Ethan is just a senior in high school, and his exceptional service sets a high standard. Walgreens should strive to have more remarkable employees like Ethan!
