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August 2024 by Paige Pugmire
THE BEST PLACE YOU CAN GO IN LAYTON! Last Thursday 8/15 we got a flat tire in a rental car on our way to Bear Lake. We pulled into Trav’s about 5:55pm and were out of there at 6:23pm with a spare tire securely on! It’s so overwhelming getting a flat tire in the first place, not to mention while traveling with 3 small children AND in a rental. But the two young gentlemen working that evening were spectacular. They found the spare tire and jacked up without us having to unbuckle carseats. I wish we got their names, but they went above and beyond for us after hours out of the goodness of their hearts. I feel positive that if I sent any one of my friends or family to Trav’s they would receive the same care.
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July 2024 by Sp S
I will never take my car there again.
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July 2024 by Kathryn Miller
Very quick, friendly, and professional. They fixed my fender in 5 minutes and didn’t even charge me. Plus they have a sweet dog hanging around the office.
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April 2024 by Robinn Berube
They are awesome
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January 2024 by Ethan Perry
I brought wheels here that were 18x9 and the tires were 215/35r18 and they got them on in about 2 hours, if that and they didn’t scratch, dent or mess up the wheels at all. they are second hand so they did have a few dings before but the shop didn’t add any more.
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November 2023 by Gregory B.
Patched us up real quick. Extremely friendly!
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September 2023 by Keith Jackson
Always helpful and friendly!
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September 2023 by David Golder
Excellent service. Fast and great at communicating what is needed or recommended.
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September 2023 by Ryan Tracy
One of the better shops in town. Not as good as when Trav ran it.
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September 2023 by Phil Lully
This store was awesome as they fixed my leaking tire for free??? WOW, I've never
had that happen anywhere before.
They are the place to go for tires.
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July 2023 by Dawn Howerton
These guys are rock ⭐️ always please with price and service
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July 2023 by Jason J.
Supplied shop with new lower ball joint bolts in box with note to use them with thread locker. Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued.Just realized y'all re used the castle nuts too even though new ones came in the box what in the world??UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ?????They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use.UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything.UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to lo
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June 2023 by Eli Beard
The two guys working the front desk on June 27th, 3pm.. they were super helpful and did not trying to push me to spend more money than I needed to at all. I 100% felt like they cared about me and my wallet unlike other car shops I’ve been too. Would recommend and will continue to use these guys.
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June 2023 by john wallace
What a great place! I would highly recommend them to anyone needing super service at a fair price.
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June 2023 by Spencer Sage
Seriously can’t say enough good things about these guys! Had an issue with my truck on our way to Yellowstone and every other shop said they wouldn’t be able to get us in until the next day or later that night. My wife called these guys and they got us fitted in and back on the road within the hour! Super cool and knowledgeable team! Great great guys and awesome team they have here! HIGHLY APPRECIATED all their help and recommend anyone looking for a trustworthy and remarkable shop, go see Trav’s Tire Pros!
