-
November 2023 by Jamilay H.
Hello my name is Jamilay, and I was helped by the service of a kind young man named Thomas. he was very helpful and was very kind and did not judge my questions so I would like to say thank you to Thomas!
-
October 2023 by Terri H.
Has a great variety and the produce is very fresh. This store is much larger so it has a bigger selection. Associates are friendly so good service. And prices seem to be more competitive than it use to be.
-
September 2023 by Taylor J.
Being a former HR ETL, I was very displeased with how I was treated at guest service by Jessica, a current leader at the Layton Target store. I had purchased a watermelon, got home, cut into it, and it was rotten. I took a video of the melon and threw it away as it was in several pieces in hopes the melon was good minus the rotten spot. It was throughout the melon. Getting a new one from the floor to exchange, Jessica was called up to back up. She gave me passive aggressive mannerisms and vocabulary, and failed to deliver guest centered service, no apology for inconvenience, nothing. I was only told that if it were to happen again, that I would need to bring the messy cut up watermelon in-store, despite having a time stamped video of the watermelon. I was told that "Guest come in here wanting a refund after they drop the watermelon and lie about it being rotten". I was very offended in how she was gesturing that I was lying and trying to manipulate the system. As a former HR ETL, I was very disappointed in this Target location and this leader. The culture of this store, allowing leads to treat guests like this, is not okay, and intolerable. I then had to go back to the store as the second watermelon was rotten as well. As requested, I brought the dripping cut up melon in my car, making an absolute mess, and brought it to the service desk. Not cool.
-
August 2023 by Rachel R.
Went on a Saturday afternoon to pick up a couple of things with my husband. Out of the 23 registers, there was only 2 open. Lines at the self checkout were 5+ people. People at self checkout had full carts because the wait was slightly shorter. Hire more people Target.
-
May 2023 by Mary L.
I was very impressed with this Target (Layton, UT)! It was quite large and had other sections that are not available where I live. There was a bakery and deli section! Very nice grocery section as well. Overall this Target was clean, workers were polite, and we were able to get in and out in a reasonable amount of time.
-
November 2022 by Amanda L.
You know, I love Target, who doesn't? but this Layton location had bad customer service and was very unprofessional. I had a 3rd party baby shower registry with some Target specific items on it. We ended up getting 2 of the same stroller from Target by mistake. Prior to returning one of the items, I called Target 3 times and multiple locations to make sure that they could refund one of the strollers since we don't need 2 and the closest Target we live by is 1.5-2 hours away. I was told on the phone from the Layton Target location that all I needed was the order number from the registry since it was a gift item and I didn't have the actual receipt since I didn't purchase it. Once we arrived to this Target location to exchange the stroller, I was being polite and explaining the situation and within the first 3 sentences, the customer service worker gave me an attitude immediately and was talking down to me and repeating herself that the item could not be returned unless it was a Target specific registry. And how it's a big ticket item so they can't. I was never told any of this prior to arriving when I called them on the phone and tried to explain that. (I did not catch her name tag, but it was Saturday November 5th at 10:55 AM. She had long dark hair and an olive complexion and was about 5' 5" in height). I continued to try and explain if there was any way we could return it still since we drove almost 2 hours and called ahead. The customer service employee turned her back completely to me to explain incorrectly what was going on to her coworker who immediately came over after hearing her raise her voice at me. The new worker helped me and apologized for the inconvenience then told me I needed to track down who purchased the gift item for us and have them send a screenshot of the receipt with a barcode to get a in-store gift card refund was all. During the duration of the 15 minute ordeal, we were passed around to 3 different customer service workers to finally be able to return this item. Just an FYI, they will not refund cash, only in-store credit. Again, I love target, but this was the worst experience I have ever had in my years of ever dealing with them. I will not be visiting this location again.
-
September 2022 by John S.
I was very impressed with this Target. I had to visit a few times so far and it's right near my hotel. I am from out of state here on business and I am truly happy with this store. It is giant for a Target. I live in a city twice the size of Layton and we have a normal Target. This Super Target is amazing! Granted, it's no different than other Super Targets in major cities but fair play to Target for having it in a city the size of Layton. Impressed! The stores overall cleanliness and helpfulness of the employees were its shining moment. Thanks for an overall good experience.
-
May 2022 by Delta H.
They have a clearance section for personal care items where they were selling used deodorant. Kinda trashy of you Target.
-
January 2022 by Stephanie S.
The conversations I heard from some of the employees today speaking loudly enough for all to hear were utterly disconcerting. I don't care what beliefs you have- I truly do not. But your Sunday shift at Target is not your soap box moment. & when I needed help finding something- the girls working there were just rude and careless. If this is what customer service is coming to, I'll do my shopping on Amazon from now on.
-
January 2022 by Nick M.
Prescriptions usually take 3 days to fill. It doesnt matyer if your broke your hand and ate in serious oain. this place is extremely understaffed and has always been incredibly slow. Highly recommend going elsewhere
-
January 2022 by Taylor Howard
The store is always clean, the selection of items available is great, and all the employees are to nice to me.
-
January 2022 by Kevin Beckworth
Worst Target you’ll visit or work for. Managers belittle employees. Managers fail to follow employee availability and then write them up when the manager schedules them on the employees non-available days. Managers disclose medical information to other employees without consent. Bradley needs some interpersonal training and Finally they are anti-military and will talk down on the local Hill AFB Airmen to the spouses who work at the store.Do yourself a favor, take your dollar to another store and put this one out of business.
-
January 2022 by susan campbell
The store was clean and organized. I found all the items I was looking for. Prices were reasonable. Associates were friendly.
-
January 2022 by Kris P.
Huge Target. I mean, it's a Target. But really really big. Has a nice grocery section. And everything you might ever need. Friendly peeps here. Super super clean. Ample parking. Was just passing though as we had stayed across the street at the Courtyard. Always interesting to see the different cross section of people in different communities.
-
January 2022 by Britt any
They NEVER answer their line at in store customer service or toys. This always happens but I still try. Just this morning I called 5x and they never answered except 1 time when they picked up (I could here voices in the background) and then hung up on me.. sooooo frustrating. Just to ask a simple question.