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August 2023 by Yvette Benton
I did three stars but i've never had service there. I tried to call on the phone to see if they do perms, it doesn't say if they do so on their site or not. So I can't even book with them. Because I don't know what services they do and no one answers.
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May 2023 by KaRynn Camp
the stylist I saw ruined my hair. I came in with really faded purple that was easily taken out with color remover on a test strand done elsewhere. she didn’t even do any color removal on what was left of the purple. i paid $200 and what i wanted was brown with dimension. she did baby lights with small bits of brown. i also wanted a money piece and she didn’t take it to the root like it should’ve been. she also cut my curtain bangs wayyyyy too short and blunt. and i hate the layers she did. when all was dried, i still had LOADS of purple in my hair and ended up having to cut it way shorter than i wanted. i have been crying over my hair since i got it done. i feel so ugly and it was such a waste of money. i reached out to the stylist and she won’t fix it but she can get me in for another appointment in 6 weeks… no thanks, you will never be touching a hair on my head again. i hate the way it looks and i needed it done for my college graduation so now i get to look back at my college grad photos and hate my hair for the rest of my life. unfortunately it is a private booth salon so there’s no person in charge to make it right.Service: Hairstyling
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May 2023 by Yinglan Z.
Had an appointment with Coeur D’Alene, she was patient in helping me find my new look and did a great job. I love my new look.
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April 2023 by Tina Houle
Mercede is a Very talented cosmetologist, I LOVE my hair, after moving from Michigan I finally found someone who doesn't chop your hair and does a Fabulous job!! ?
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April 2023 by Hawley Halliday
Coeur D’Alene is AMAZING!!! She always goes above & beyond with everything she does & makes you feel like she’s your best friend!!!
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January 2023 by Dianne Burnham
I just had my hair done here for the first time. Nicole cut my hair it was an awesome experience. She asked me what I was thinking. Then she made recommendations based on that and went to work. When she was done, she went through everything again and told me what she did. I have never had someone be that thorough cutting my hair before. It turned out great. She is my new stylist. Thanks Nicole!Service: Haircut
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January 2023 by Trinity Small
This has happened twice now, had an appointment for 5:15 just for a bang trim and waited until 7 after being told that they didn’t know I was scheduled and that she would get to me asap and after waiting for almost 2 hours I left and I’m very frustrated..EditCoeur D’Alene was who I was scheduled with both times and I understand that things happen and it was a mistake but I really would like this to be made right
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November 2022 by Rachael Almeida
This is an awesome salon. Ashley Robb cut my hair for me and I love it! She helped me figure out what I wanted, offered suggestions, and helped me think through some of the things I was wondering about. The salon was clean and beautiful and I will definitely be going back.
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July 2022 by Taylor Saunders
A fantastic Salon. Couer D'Alene is extremely knowledgeable, well equipped, and does an incredible men's cut. Highly recommended!
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June 2022 by HitTheRoad With Jack
I called this place asking for someone with a lot of color and cut experience because my hair went grey and is thinning..I needed advice on what cut would work for me. They make an appointment. I show up the girl that was supposed to do my hair decided to do someone else's hair so they gave me someone who has no clue. She asked what length I wanted she cuts it. One side is literally 3" shorter than the other side. Now I have a total hack job hair cut that is at leat 4" shorter than I wanted because she kept having to cut off more to correct the errors. I absolutely hate the way I look. I call to speak to the Mgr to possibly have someone fix it. Got a total attitude! I'm so upset I have a special occasion in 2 days and idk what to do with my hair to even make it look ok.Service: Haircut
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June 2022 by Rachel Willson
The cut and the color were both very disappointing. I can't believe my stylist let me walk out of there like this! My bangs are not even on both sides and the top of my head is really brassy and doesn't match the rest. I was so embarrassed I've had to wear a hat all week until I can find someone to fix this. I left the studio with semi-wet hair, so I didn't know until I got home, but I still had bleach above and in my ears and underneath my hair in the back. :'(Service: Haircut
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May 2022 by Elise Satterthwaite
Whatever you do, don’t go here. Worst haircut and color I’ve ever gotten. I asked for a partial balayage and cut. I definitely did not get that. She foiled my entire hair and did not even do my 3 inch grown out roots. The haircut is worse than the color. It is so uneven and choppy, she had no idea how to cut my coarse thick hair. Then when it came time for the blow dry, she used her fingers. Her fingers! And was petting my hair like a dog. Never once picked up a brush or round brush to dry my hair. Usually a blow dry and style means they use a round brush.. nope. So my roots were still wet when she attempted to straighten my hair, still using her fingers. She started to straighten about 3 inches away from the root. I have thick, wavy, frizzy hair. She had no idea what on earth she was doing. I still can’t decide what was worse- the blotchy color job, the botched haircut, that it took 2 hours to process a color, that she didn’t pick up a brush, that she used zero product on my hair (which requires a heat protectant, finishing oil and hairspray to make it look good, she did none) or that I wasted $135 on this, only to have to find somewhere else to try to fix it. Do NOT go to the salon. Horrible experience.Service: Haircut
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April 2022 by Elise S.
Whatever you do, don't go here. Worst haircut and color I've ever gotten. I asked for a partial balayage and cut. I definitely did not get that. She foiled my entire hair and did not even do my 3 inch grown out roots. The haircut is worse than the color. It is so uneven and choppy, she had no idea how to cut my coarse thick hair. Then when it came time for the blow dry, she used her fingers. Her fingers! And was petting my hair like a dog. Never once picked up a brush or round brush to dry my hair. Usually a blow dry and style means they use a round brush.. nope. So my roots were still wet when she attempted to straighten my hair, still using her fingers. She started to straighten about 3 inches away from the root. I have thick, wavy, frizzy hair. She had no idea what on earth she was doing. I still can't decide what was worse- the blotchy color job, the botched haircut, that it took 2 hours to process a color, that she didn't pick up a brush, that she used zero product on my hair (which requires a heat protectant, finishing oil and hairspray to make it look good, she did none) or that I wasted $135 on this, only to have to find somewhere else to try to fix it. Do NOT go to the salon. Horrible experience.
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March 2022 by Ren B
This was my first time to dye my hair and not only was the application and process absolutely wonderful, but the whole experience was AMAZING!! I got my hair done by the newer hire, Coeur D'Alene, and she's a wonderful fit to the team and already my fav.The staff, even when booked and busy as ever, are all so friendly and sweet to you and each other and their ability to make you feel right at home with best friends was so great! Everyone is fantastic at making you feel important and validated and even when swarmed they make every 1-1 experience phenomenal and perfect for each client.Y'all are incredible, beautiful, and SO fun! Will definitely come back when I can!Services: Hairstyling
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February 2022 by Elizabeth Jarvis Barber
Madison is simply amazing!! If you want someone that will actually listen to what you want she is your gal!!! She is also the most sweet person ever!!!