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April 2024 by Austin Aguirre
Tim is the man. He asked me trade specific questions to really find out what I need. Hooked me up with the nicest work shoes I have ever had. Measured my feet with space magic and everything. I was in and out in 12 minutes. I have been told redwing is great but it’s a whole experience 10/10
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April 2024 by Jacob S
Bought a $250 pair of boots, within a week the stitching was coming out. Exchanged them for a $300+ pair of boots that I have had for less than a year now. The tread on the soles is half gone and there are already holes in the inner lining. I do auto glass, so nothing in my job is hard on the boots. I'm going back to Rocky boots since my last pair of Rocky's lasted 10 years for construction and farming with only a change to the laces. Waste of money and waste of effort to try to make them worth while. Poor cow died for nothing on these boots.
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March 2024 by Matt Owen
I have come here to the Layton store for 3 different pairs of safety toe boots. The staff is great and does an excellent job to make sure they are finding a boot that will give you the right fit and comfort. Very helpful! I will be back.
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March 2024 by Julian Jurkoic
Best RW store I've ever been to. Tim was as good as it gets. I'd highly recommend anyone in the SLC area come here to get their boots.
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January 2024 by Annie Are you ok
Great customer service.
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October 2023 by Benjamin Lytle
Tim was very helpful and and knowledgeable and that’s what made the experience great. He answered all my questions and gave me several options of boots to try and inserts to help me stay comfortable all day. He took his time to help me find the find the right work boot for me. It was very good, and honest experience.
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October 2023 by Randy Evans
I had bought some burnsides and all the shoe laces eye holes were breaking out and falling apart after 2 months, my wife went in to talk to an employee and he actually acted like he wasn't going to help us on the boots but ended up helping because he didn't want to fix every eyehole himself, 2 months later the next pair of boots started blowing out the sides and the employee basically said its my fault, it's the way I walk and that was that. The West Valley Store made it right! Don't buy your boots here! The employees are lazy and won't help. Go to West Valley they are amazing!
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October 2023 by Tabitha Thorpe
Don’t bother coming to this location because they won’t even bother to remember their customers name or write them down so if you drop off your boots for repair you’ll never see them again and then they’re gonna treat you like you’re the problem and send you on your way like you guys didn’t just Jack 250 dollars from me I guess I’m out $250 Because nobody bothered to write down a name on a box of boots that were dropped off not to mention you’ll be lucky to find an employee with a company shirt or hat on
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August 2023 by Michael Noe
Tim was great! I knew what style I wanted and he helped me make sure I got the right fit
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July 2023 by Mario Meza Jr.
Great customer service ! Did a great job on the addition of the Tuff Toe on my boots
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July 2023 by Jerd Wahs
Great quality Boots, I have been buying Redwings for years, thank you for making my boots.
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June 2023 by Paul
Bought a pair of boots 7months ago. The soles started to fall off and the boa system broke. They asked me if I would like to try a different boot or exchange for the same one. No questions asked and no hassle. Just a straight up exchange. This experience made me a customer for life. Thanks for the awesome customer service!
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June 2023 by ANONYMOUS ID42069
If you haven't heard of eating Red Wings definitely need to try it definitely worth it.. ? ?
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June 2023 by Ian Barker
Super Knowledgeable and Helpful. I love the American Made Heritage Boots.The quality of my boots are beyond what I would have ever expected. These are lifetime boots (if you buy the right pair).
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June 2023 by Warbone3k
Came in near closing time. Told the guy there my line of work and the style of boot I like. Took him 10 minutes to find something good for me. Also learned that my feet have a 0.7 size difference.