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November 2025 by Jonathan Nance
Awesome service. Patient with all my question and requests. He didn’t have the Heritage Chelsea boots a wanted on hand, but was able to order them and get them sent to my house within a few days. Definitely recommend this location.
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October 2025 by Steve McBride
The customer service is fantastic. They offered to stretch my boots as a free service. Highly recommend them.
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October 2025 by Tupou Fonokalafi
Yesterday I told my friend at worker
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October 2025 by Mario Robles
Best service I've had in a while personnel was very attentive and friendly.
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October 2025 by Matthew Eroh
Went in to get a new pair of King Toes. Tim helped me out. He was friendly and knowledgeable - with some great tips on boot care based on my line of work. Great customer service!
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September 2025 by Coya Williams
Tim was great! My husband needed to get some (rare) warranty work done on a pair of boots. Once we had all the proper documentation, Tim hooked him up with a new pair and made sure they fit him correctly. He was friendly, knowledgeable, and patient while we were getting the purchase date and other information for him. (The retail stores had recently changed some of their software and not all the information transferred through. Luckily, we reached out to the original store we had purchased them from and the two stores were able to communicate the proper information.)
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July 2025 by Sidsee W.
We have been proud supporters of Red Wing for over 25 years! This is a small shop but very clean and well put together!
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July 2025 by Tony Tunnell
I've been buying Red Wing Shoes for a long time and I've always been happy with him thank you
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June 2025 by Belinda Steele
If I could give this store a negative star rating I would my husband has been buying redwing boots for 15 years and we have never been treated so poorly and lied to the way the employee did this last time we went in asked to get a Certain boot the employee told us that they don’t sell the boot that we was wanting to buy in store and they haven’t ever sold that boot in store which is not true because for the last 15 years, we’ve walked into the Layton store and the West Valley store and bought the boot right in store and Walked out with it that same day. as soon as we told him what we wanted, he tells us that they don’t sell it in store and tries to sell us another boot. Get us to order the boot tells me if another store in Utah has it then I would have shipping information by the end of the day if not for sure within 24 hours 24 hours and will pass by called and asked about it still couldn’t give me no information then when I asked for a refund, he refused to refund me so I had to go through my bank After I done that all through my bank, two days later, the store manager calls me and try to explain to me why they couldn’t give me any information tells me they still don’t have any tracking information for it and if I wanted a refund, I’d have to give him my card number over the phone now I’m not about to give somebody my card information over the phone and I told him I’d let my bank handle it. He obviously didn’t remember he had just called and talked to me. Five minutes prior called me again and says that he was just calling about the orders I had put in. Needless to say the people in the store lie because I called the West Valley store and the Draper store and they both said they still carry that boot in store in stock and they haven’t heard anything from corporate saying they were no longer gonna be carrying it in store so buyer beware the store lies takes your money and then doesn’t give you no information after that says oh we have no clue we can’t give you information
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May 2025 by Brent Hansen
Update your store hours on the website so you aren't closed when it says you're supposed to be open!
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May 2025 by Adam Anderko
Best boots and customer service!
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April 2025 by Dark Soul
Jake was the man.. knew exactly what to grab and if I had questions had the answer for it. Great first time experience
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April 2025 by Joshua Holtom
Best place to get quality work boots in the area. The staff here are knowledgeable, patient, and helpful. I sent a pair of boots in to Redwing for repair through this store and Redwing HQ made some entertaining mistakes with my boots but the guys at the store (Tim & co) were incredibly helpful in keeping me updated throughout the whole process. Probably the best customer service I have ever experienced with a company that made (and acknowledged!) their mistake. Also of note is the fact that the pair of boots I had sent in for repair had already survived hard 5 years.
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March 2025 by Badger 13
Great service, they had me stand on the sensor pad & got me some comfortable insoles as well.
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March 2025 by Timothy Ramos
Exceptional customer service. Thank you Tim, keep it up. 🫡
