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March 2024 by Melissa Taylor
Deep tissue therapist used fingers and elbows too much causing pain the day after. Finger nails dug into my shoulder blades several times. Went back at 1:54 and therapist wrapped up at 2:13. Two front desk girls gave me the typical rebuttal, we leave ten minutes for starting and stopping time when I brought it to their attention. Still didn’t account for the therapist finishing almost ten minutes early, in addition to the start stop times. Give your front desk girls ways to resolve things and customer service training so they don’t argue with guests and or look at them with blank stares. Not a good experience at this location.
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February 2024 by Kevin Van Vleet
Never had a massage before it was very relaxing and enjoyable.
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January 2024 by Dale Meredith
Love these folks
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December 2023 by Train Railfan
I had an amazing massage by josh today. I highly recommend! He was so attentive to my needs. I truly appreciate the amazing work you as a masseuse Josh. You the real MVP! Thanks again you are much appreciated!
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December 2023 by Savannah Latturner
I think it was Linda that did my massage last week, she was so amazing. Made me feel comfortable and she was very respectful!! Will be requesting her every time I come in
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November 2023 by Disere Z
Started here in early 23, after 2 careless drivers injured me badly in 2 motor vehicle accident. I immediately requested 90 minute or 2 hour medical massages. It took them 6 months to get me on the schedule for that. Even as they hired somebody who we trained for it. I finally got one appt. with her last month. My second appt. was canceled, she injured herself. I tried to reschedule but they said she no longer works there. They offered me a 60 minute session that night that I accepted. I proceeded to tell them via the same text convo they had contacted me on, that I did not want to be forgotten about again. I need the longer medical massages. They had a 90 minute massage that Thursday but failed to offer it to me. Instead they told me that they think I should drive to other locations to accommodate their shortcomings. I told them I would be there that night for the 1 hour, and we could talk about getting on the schedule with somebody else when they hire them. 2 and a 1/2 hours later, I'm still getting harassing texts that are wasting my time from a staff members. First off, what kind of company would continue to text a client for 2 and a 1/2 hours, rather than just calling? When there is clearly a misunderstanding? They proceeded to take everything in my text wrong, and then I get a call from ****, the mngr, who proceeds to tell me I'm rude mean, irate, and yelling. (I guess she's not used to strong, assertive women.) I was not yelling. I was speaking assertively. Incidentally, this company is also aware that I am permanently disabled by the ******************************* **** then canceled my membership and all of my appointments via text, again!. But, then sent me an email showing that I'm still on the schedule even though she said she cancelled those too. I'm sorry, but I wont go where I'm being discriminated on, so her abrupt and uncalled for cancelation was no threat??. Still haven't heard back from the franchise owner. But not giving up.
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October 2023 by Kira Thorne
Amazing location and employees ☺️
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October 2023 by Diseree Zacher
So far so good. I did have to wait a while to find a masseuse who would do longer than 50 minutes and/or medical massage. But, all of the masseuse staff have been professional and offered a good and unique experience.I'm recovering from several accidents and injuries and the staff here have helped me a lot along the way.I recently had an appointment with a very knowledgeable and very skilled masseuse, named Mary, who gave me a 2 hour medical massage and I have never felt as good after a massage as I did with that one. She also had a very warm and welcoming energy about her. I'm sure that working with her and the rest of the staff is going to help me to continue to recover.I don't like the membership thing. It feels overbearing. That is my only complaint with massage envy. But, again, the staff have been kind and understanding and worked with my with my concerns.
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September 2023 by Ana Caceres
Nice place, pretty hard to get on schedule
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September 2023 by Wayne Gibby
Great session today
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September 2023 by Allison Sears
They don't have a single opening until after the end of December? What a joke.
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July 2023 by Duane Robbins
Have worked with 3 different massage therapists, and all have been great! Thanks!
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May 2023 by 24byufan
Before covid I could get in for a 90 min massage any time. Now, the late afternoon/evening appts are slim and are usually men doing the massages. I don’t have a problem with a male therapist but the ones I’ve had from here, including the bountiful and Farmington station location haven’t been very good.The 90 min facials are good but they focus more on massage my hands than my face.I cancelled my membership and have found a new place to go.
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May 2023 by victor galindo
Kellie was great. Worked all the areas I needed and was professional. The waiting area was nice and clean. Solid experience.
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March 2023 by Candice T.
I had an amazing chemical peel at Message Envy, Layton. I was greeted by Maury when arrived. The spa was very clean and neat and the staff were all very friendly. I answered a questionnaire about my skin/skincare routine. Aria, the aesthetician, came to the tranquility room and showed me to the procedure room. She went over my questionnaire with me and explained the procedure in detail. After prepping my skin, she detailed each step, made sure I was comfortable, answered questions I had, and gave me post peel instructions with a 7 day skincare system. After two days, the redness dissipated and my face is brighter, has less texture, diminished fine lines, my melasma appeared lighter, and my face has a radiant glow. I am very happy with the results and I highly recommend the chemical peel by Aria at Massage Envy. Thank you! (The chemical peel was $110 plus tip)
