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March 2024 by Ashley May
False advertisement!There was a sign on one of the clearance racks that said 12 for 12 dollars or 2 dollars each. The employee refused to give us the advertised price. Safe to say, we will NEVER be coming back to this location. It is not our fault that you have signs up for the wrong pricing!
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November 2023 by Kari Payne
Alyssa pierced my daughters ears and she was a pure delight. She was incredibly kind caring and patient. I could tell she truly cared about me and my daughter more than selling product. I will be coming back for her specifically. She’s the best!!!
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August 2023 by Theresa Jarman
Lady that was there was on the phone for at least the 8 minutes that we were there chatting with one of her friends. No greeting at all. It also seems like it is basically a Claire's shop but different name.
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August 2023 by Bonnie Jensen
Had fun with granddaughter! Sales person was helpful and awesome.
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June 2023 by Samus51
I walked in looking for specific pair of earrings for my girlfriend that she had seen there before. I didn’t see them anywhere so I asked Sarah if she could look in the back and she just wondered off to a different part of the store. Didn’t even go in the back and started fixing stuff in the shelves. Terrible service
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February 2023 by M Jones
Tons of stuff to look through and choose from. Nice clean store.
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December 2022 by Lydia Tello
Great shopping place for my grand daughters.
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December 2022 by Jeanette Christensen
Got 4 piercings, after 3 weeks I took them out as instructed and couldn't get one back in. Went back to store, the Mgr was able to get it back in with some assistance but it was pierced very crooked so she said if it happens again come back in and we'll pierce it again for free. 2 weeks later same thing went back in expecting to get my earring back in. But because I didn't have my reciept.(they had a copy btw) and my 163.00 transaction from my bank the same Mgr that told me to come back in wouldn't do it. They were going to charge me 50 and some change to do it. Needless to say I walked... they told me I had zero recourse! This is my 2nd negative review in my life. So I'm very very very unhappy and now will never shop there again. Ridiculous customer service
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May 2022 by TaNiesha Hansen
Merrin was wonderful today in helping my little girl gather the courage to get her ears pierced. She was calm and collective, not once seem irritated with my daughter pulling away and kept encouraging her all the way through. My family got 3 piercings today, Merrin was a pure delight and helped us with EVERY question we all had……PLUS helping other customers. Thank you beautiful Merrin!!! You are AMAZING!!!!
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January 2021 by Rebecca
Terrible customer service. The whole Staff legit just stood at the cashrap the entire time to talk to eachother and look at their cellphones instead of helping customers. Or to even acknowledge they had someone else in their store.
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September 2019 by Margery Talz
Amazing experience here! Wanted to get my thirds pierced and the ladies who I think were named Lexi and Whitney did some an amazing job!! I recommend the Diamonds they sell if you have sensitive ears like mine! We’ll be back again soon!
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July 2019 by Susan Smith
Icing is awesome! I think her name is Maria, but she deserves a raise ! She is so nice! Everyone there is so helpful.
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March 2019 by Bridgett Burt
My friend and I went to Icing to get our cartilage pierced. After explaining to LeRisa about my terrible experience at another Icing, she was able to soothe my worries. She was more than helpful and she did a wonderful job. She was able to bring a little bit of fun and humor into the situation, which I appreciate. She's a fantastic listener and no doubt deserves a raise.
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March 2019 by Taya Gamble
LeRisa was such a great worker! And so helpful to me. I had my cartilage pierced a couple years ago at a Claire's, and I wanted to get a second one done. Well turns out that piercing I had done at Claire's was done totally wrong and LeRisa was so willing to help me fix my problem. She was very interactive with my friend and I, and we all were laughing the whole time. She was so friendly and I now have two cartilage piercings that are amazing and I love them. Such a great experience thanks to LeRisa!!! :)
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February 2019 by Evelyn Powers
I love this store!! They have the prettiest jewelry and the best prices! They have lovely workers especially LeRisa! I went to the store to try and find jewelry for my next school dance and I was looking for a bracelet to match the earring I wanted to get. They had a necklace just like the earrings and the amazing cashier/worker said that she'll turn the necklace into a bracelet for me so I can have the best experience at my dance! Thank you LeRisa!:))
