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March 2024 by Payton Holmgren
Went in to pick up an online order, noticed someone else was already waiting. Waited behind them for 5 minutes while we were both completely ignored, I ended up asking her if any of the 5 TEENAGERS that apparently run the store have helped her, she said no. So I had to yell to one of them to come help us. The lady got her order and then the teenager wanted to ignore me immediately after.. had to call her over AGAIN to get my order from the freezer. My advice? Maybe hire an adult to supervise the 17-18 year olds that run the entire place on a Saturday night
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March 2024 by Monica Bailey
Terrible service. There was only one employee working on a Saturday night with a line out the door. They need to be fully staffed. The one teen that was “working” has zero hustle despite the line out the door. He was also scooping ice cream without any kind of glove and was touching the outside of the cones ?I saw at least 15 people leave the line and walk out the door.I love the ice cream here but it’s so poorly managed.
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March 2024 by Lincoln Lorimer
The ice cream was great. Turned my mouth completely blue with just one cone. When they say large the mean HUGE it is a ton of ice
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February 2024 by N E
Such a disappointing experience today at Handles. Ordered my favorite usual, simple cooking n’ cream, but was disappointed to see little to no Oreo in it. When I mentioned my dissatisfaction, they told me they couldn’t replace it. I didn’t argue, but sadly just paid again, for another flavor to avoid conflict. Which I didn’t think was fair.Then, my partner who I went with found a string of curly hair in his cone as he was eating his ice cream.I was so sad about my experience, I used to like this place.
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February 2024 by Marissa Hales
I love this place BUT we found super glue/hot glue on the cones. It appears they use super glue to hold the paper on. While doing that it adheres to the cone, that is toxic for human consumption. I did let a shift lead know. I didn’t want to appear aggressive ,but two cones had it so it seems to be common practice to allow super glue/hot glue on cones…
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February 2024 by Ryan Stokes
Great ice cream. Quick service.
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January 2024 by matt elggren
Wow talk about large portions! Went here on a date with my wife to check it out and we were blown away by the portion size. We thought two flavors meant two scoops. Double that and that’s what you get. Large menu with traditional and non traditional flavors. This is a great spot for family, teens to hang out, or date night. They mainly sell hard ice cream but I guess they do offer soft serve.Kid-friendliness: Kids love this ice cream.
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January 2024 by Kirk Strickland
Fantastic hand-packed ice cream creamery. Delectable flavors. Generous scoops.
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January 2024 by Casey Swain
Great ice cream and it came with great service. We had a large party and the person taking our orders was very patient. Top notch!I highly recommend this place for ice cream! They have fun flavors and your basics for all those who hate exploring!
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January 2024 by Ethan Kossover
Best ice cream in Utah. Tons of unique and delicious flavors. Reasonable prices with huge portions.
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January 2024 by Mark Burton
Best place to enjoy ice cream in Layton. Love the different seasonal flavors and just fun place to create memories.
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January 2024 by Matthew Thomas Elggren
So much fun to get a ginormous ice cream when you’re not expecting it. Great date or family activity. Very reasonable pricing for the quantity and quality of ice cream you get. Great atmosphere. Large selection of flavors. Hard and soft ice cream.Kid-friendliness: What kid doesn’t love ice cream? Large portions.
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January 2024 by Ashley Marshall
Came in with an expired coupon (I didn’t even look, my child had it) and the girl helping us still accepted it. And then I watched her handle a complaint from someone with so much grace and kindness.Kid-friendliness: Allowing kids to try flavors
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January 2024 by Devin Routson
Great ice cream! Love the Buckeye flavor.
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December 2023 by matt beddes
The ice cream is ALWAYS good and the workers are always nice and helpful. Kailey P was especially kind and upbeat and had a warm cheerful smile and she didn't skimp on my scoops!