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January 2024 by michael hall
My daughter has a storage here. I went there. It was clean and friendly.
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December 2023 by David Torres
Emily is the best manager I have ever dealt with and is 100% about her customers satisfaction. She deserves a huge raise! A+++++++++
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November 2023 by R Garcia
Fantastic experience so far! Got everything sorted online but I went in to see the unit ahead of our moving day - it is very clean, uniform and safe. The facility is well laid out and offers a variety of unit sizes for whatever you need. The staff was wonderful - Emily was very knowledgeable, friendly and professional. She took her time to discuss the various property details and made sure that I had everything I needed in time for our move-in. Having worked in customer service for many years, I was very impressed with the service I received and would highly recommend!
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November 2023 by Dona Tomes
I have only great interactions with Emily, Michael, and DM Jose’. They all listen, are polite , and go above and beyond to help your situation any way they can, and let you know the outcome may not be what you requested. But what’s important is they have GREAT CUSTOMER SERVICE!!!! I wish I could say the same for the person who was at the Support Help Line. ( I won’t give her name she knows who she is ) I was vacating my unit on 10/5 asking if I could pay for the days I used the storage I felt that was fair . The only response from her was You have to pay for the whole month you needed to be out by the end of September this is our policy. I explained I was in MN checking on my father who was ill, and could not have done that . Again I was told This is our policy ! A few awkward minutes of silence, I asked if I could speak with Corporate. She replied I am with Corporate. I was amused. There is no way this person represented any Corporation. No,,,,,,sorry to hear about your father, hope he is doing well, No,,,,,,let me see if there is anything we can help you with. No,,,,, I can’t make any promises . No,,,,,, thank you for being a loyal customer with us. No,,,,,,,I will get back to you as soon as possible. NOTHING. I will always do the right thing regardless of what I have to pay. Just listening, understanding,, and kindness makes all the difference. Thank you Emily,Michael, and Jose’ for the Making the Difference !!!!
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November 2023 by Nancey Farley
Mike and Emily are always so helpful. They helped me save money on my unit. They are always so nice and patient when I come to the office. The place is always so clean and well taken care of.
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November 2023 by Tony Rosete
Emily and Mike have been so helpful. Always willing to go above and beyond for their customers. Emily is so attentive to my needs. She made sure all my questions were answered and the process seamless.
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October 2023 by MX Guy
Emily and Michael were very helpful. We needed an additional unit for storage and they set us up super easy, took like 5 minutes. The place is clean and there are cameras everywhere, as well as an access code requirement for entry. Very reasonably-priced as well.
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October 2023 by Sandra Witt
I have to say THANK YOU! A huge thank you, to Emily, best employee ever!She has help me so much with my unit’s rental and save money with the specials!Thank you Emily you go the extra mile and more for your customers, you are the best!!!
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September 2023 by Carli Price
Very clean and spacious building. Madison did a great job helping us get an appropriately sized unit and in answering all our questions.
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September 2023 by Soul Tuned Paws
Beware ... I just received an email with a 25% rate increase. I've been there for almost 4 months. The online discount that was utilized is now replaced with a rate increase. No additional services are being provided to justify this increase.
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June 2023 by diez jay dee
Awesome job! Easy access and secure, I had all my stuff locked and secured with public storage I will personally choose public storage 100% completely professional staff always willing to provide the service by answering all your questions, convenience payment options and flexible, and affordable thank you guys looking forward to do business with you again in the future if the needs arise!
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June 2023 by Tyler “gizmodeck23”
When management miss spoke and failed to do things right. They ask you the customer to make up for it and do the leg work. Poor communication and conflict resolution. Everything talks about convenience. As the DM Jose would say “sucks to suck” thanks for the lack of help.
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June 2023 by James Koland
Very clean facility. Camree and Stacie are so sweet and funny.
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June 2023 by Matthew Towers
Stacy was a great. Helped us find the right size unit and was very informative. Very friendly.
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April 2023 by Michael Clarke
Don't rent here. Had my unit for less than a week till everything got ruined from multiple leaks. Been a month and no one will tell me who's responsible. Just go elsewhere
