-
September 2022 by Kyler Nova
I’ve been with this place for 3 years now, and they’re amazing. The owner is super understanding, and always keeps the rates reasonable, it had been the same rate every year except for this one, where it has only slightly increased and it’s very understandable considering everything has gone up in price. The wide range of hours is nice for someone like me who has no idea what they’re doing say to day, and you can always text or call if you need to get into your unit after hours! Overall I love this place, and probably am staying here for at least a few more years while I’m having to rent a place with minimal space :)
-
April 2022 by Isabelle Harris
Great place! The owner is kind and really takes pride in his business. When a rental contract fell through on short notice, he was totally fine letting us stay in the unit and even gave us a free month of rent! Would definitely recommend East Warehouse Self Storage!
-
January 2021 by Rick Smith
Long was awesome and so polite. 1st month is free and they provide the lock for a $20 deposit. Very Customer Service orientated. I will definitely recommend this storage to any and everyone that asks.
-
August 2020 by Samuel Byers
Exactly what we needed. Great service and well maintained unit.
-
July 2020 by David Williams
Excellent experience, easy to sign up for. I had to update my card info and that was really easy to do. The owner was really nice. The facility itself was clean and in good shape. I picked that one cause it was close to our new house we were building. 10/10 would recommend this place to store my belongings
-
June 2020 by Amanda Wheeler
I've been a customer here for 2 years and Lon is amazing I highly recommend east warehouse storage staff is very friendly
-
June 2020 by Elyse Brady
Super clean, friendly, and affordable! Thank you!!!
-
April 2020 by Ben Talbot
Picked up a storage unit just over two years ago. The site was easy to get to yet, nicely out of the way, and always clean. The management were very to communicate with. My schedule does not always match up with most times of business hours, when I voiced this concern with the management, they said just to let them know when I needed access outside of posted hours and they would make allowances for my needs. I was thankful and amazed by this response. I eventually moved out of the area and no longer needed my storage space. I cleaned out my storage and called the management as I did not remember the procedure for ending my rental. He informed me of a key drop while I stood next to me cleaned out unit. Thanked me for everything and had a check to me in 3 days for the deposit. No fuss, no issue. Again I was amazed !!!You could not find an easier management to work with, as for the facilty, its ease, access and cleanliness is far superior to others for less money.
-
February 2020 by Susan Stauffer
Not mine but clean
-
January 2020 by Susan B.
I cannot imagine a storage facility being more secure, with peaceful pleasure every (solo) visit & (owner/client) interaction. Lon gives beyond "customer service" into making one feel as the most important human. He was genuinely helpful in any and all aspects of this move to a new state. Potential challenges were instead smoothly and with high class seen and resolved (chivalrously) before I could even wish or request. The little things make a big difference. This man is attune to the challenging time of a move (exhaustion and tension) are turned to peace and calm in his 5 Star CARE. Freely mentioned and granted "service" discount. Made signing effortless. Contract includes line item initialing that was succinct, simple, clear and fast. Lon allowed oud us to get started before contracts were signed; he walked the contract to where we were working instead of having me take any of my time in an office where I couldn't answer questions of the multiple movers. his walk was from one far end of the property to the other and him doing so was 'top- tier. 26ft truck was easily maneuverable via the spacious drive areas. Feeling like a new friend; illustrated over and again, beginning phone call to closing texts. He cared about every aspect of my move and my non-storage inquiries. Paying my bill to this owner/operator is a pleasure. Working together feels as if a business "partnership" through common storage/moving goals. One night I needed after hours support and Lon arranged for Patrick to arrived and pleasantly assist. Every aspect of business here is an absolute jewel. Lon cares (above and beyond) in every phone call (once when closed he sent aide), every meeting (walked paperwork from one end of property to the other), explained regular treatment of property for rodents ~ why contract lists not storing food. Never authoritarian always same goals. I have stored in multiple states, indoor & outdoor entry. EWS is top-notch in cleanliness, sound structures, CUSTOMER service, huge peace-of-mind.
-
August 2019 by Jacob Newhard
Excellent storage facility. I've been a customer at this location for the past 2yrs and I have to say it's been an extreme pleasure to do business here. The owner makes just about every aspect of renting a locker here a breeze and is extremely flexible. Never had a problem with switching up payment installments weather it was 6mo blocks 3mo 4mo or switching to month to month. They understand that sometimes other bills come up and you might need to reduce how many months you can pay for upfront. If I ever have storage needs again in Utah you can be sure I'll be coming right back here and not giving any other location a thought.
-
August 2019 by Idaho Bugle
I love their wide variety of ice cream treats, and the staff is almost always friendly!
-
August 2019 by Brock Barney
We have used this warehouse on multiple occasions. The experience has always been great. The units are very clean. We always felt very safe storing our things there. Owners were great to work with!
-
May 2019 by Sherry Wilde
I've used East Warehouse for the past ten years for all of my storage needs. Besides having the best facilities, they simply offer unparalleled service - night or day they are there to help. Seriously, I drive extra distance to use their storage units.
-
December 2018 by Kari B.
This is the BEST Storage Facility, hands down. The manager is ALWAYS willing to be helpful and means it when he says call anytime. I needed to rent a unit fairly late in the evening, it wasn't normal office hours yet Lon was more than willing to come in and get everything set up. The security is great and it's well monitored. Very fair pricing, especially considering what you get and they offer a military discount, as well. Truly, some of the BEST customer service anywhere. Highly recommended!
