AutoZone Auto Parts is the nation's leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff is always friendly and helpful, with employees like Charlie and Jacob going above and beyond to assist customers. At the AutoZone location in Layton, UT, Jacob quickly tested a customer's battery, explained the situation clearly, and efficiently installed a new battery. He was described as a "car-repair superhero" - friendly, efficient, and ensuring everything was perfect before the customer left. Another customer was struggling financially and felt embarrassed when they didn't have money to buy gas. However, a 16-year-old employee named Ryker offered to pay for the gas, restoring the customer's faith in humanity. The customer was grateful for Ryker's kindness and generosity. Additionally, the store manager, Shannon, helped a customer find the correct parts for their project and provided detailed information, demonstrating great customer service. Customers consistently praise the awesome people and excellent service they receive at AutoZone.
Very helpful, honest and patient!!! I will definitely be coming back to this location for all my future projects/problems 😊
March 2025
The staff is always friendly and helpful. Just want to give a specific shout out to Charlie for the great work he does for customers. He was working hard as the only employee in the store at the time I was there.
January 2025
Very friendly and helpful staff. I highly recommend.
