“Exceptional customer service! I own several pairs of Mark Steel earrings. They are elegant, unique, and very affordable. While wearing a lovely set of earrings the other day, I lost a little piece of one (a tiny "leaflet"). I looked everywhere for it! So I emailed Mark Steel Jewelry and asked if they would replace the leaflet part of the earring, so that I could wear the matching set again. They responded immediately! They ended up sending not just the leaflet, but an entirely new set of the same earrings. Customer service like that is very rare nowadays. It speaks volumes about this company! I intend to continue purchasing jewelry from Mark Steel. Highly recommend!”
Jewelry Stores
“Exceptional customer service! I own several pairs of Mark Steel earrings. They are elegant, unique, and very affordable. While wearing a lovely set of earrings the other day, I lost a little piece of one (a tiny "leaflet"). I looked everywhere for it! So I emailed Mark Steel Jewelry and asked if they would replace the leaflet part of the earring, so that I could wear the matching set again. They responded immediately! They ended up sending not just the leaflet, but an entirely new set of the same earrings. Customer service like that is very rare nowadays. It speaks volumes about this company! I intend to continue purchasing jewelry from Mark Steel. Highly recommend!”