On Automotive is a great place known for its great cars and great service. The staff is friendly, helpful, and polite. The business provides excellent customer service, with a process described as honest and super transparent. They are known for getting customers in quick, diagnosing issues fast, and completing major repairs in a day. Both vehicle purchases and auto parts sales are handled with fair and reasonably priced rates, including shipping. The overall experience is consistently positive, with many customers stating they would purchase another vehicle from them again and use them for all their automotive needs. While a rare oversight is noted, the service is highly recommended for its honesty, efficiency, and value.
