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February 2024 by Sheri Scott
BEWARE OF THIS OFFICE!!!! It seems all the raving reviews on here saw Andrea and had great experiences. My experience at this office was anything but good- with that said I was a new patient and as such could not schedule with Andrea but with Elizabeth.To start from the beginning, the office is sketchy. The location is very out off the way, stuck in the middle of odd industrial type stores. Once I finally found the place, I walked into the office and walked to the front desk to let them know who I was only to find out it was a completely different office and there was no “front office” for Be Well and I had to check into a little iPad on a stand. No signs explaining or giving direction just a random iPad shoved into the corner. Weird….but ok what ever. I checked in and went to sit down on some worn out and dirty chairs. Sorry but when in comes to medical offices, it seems like cleanliness should be top priority as they are trying to promote good health rather than being a petri dish of contamination for all of their patients.I had had a few labs done prior to coming in, in which my thyroid was checked and showed that it was functioning just as it should but due to some symptoms I had, Elizabeth wanted to put me on thyroid medicine to “kick start” my thyroid. What? Why? My thyroid is obviously working and the same symptoms can be present in many different conditions. Everything I know about the thyroid says you shouldn’t just start taking thyroid medication unless needed. It otherwise you can cause your thyroid to stop working. I was also a little hesitant about the rest of her prescribed treatment and so they gave a booklet written by a man who I later discovered is in the middle of a lawsuit because of his harmful medical practices. All in all by the time I was done , I wasn’t sure I wanted to come back. They were pushing that I have some labs for some things that hadn’t been tested yet. I agreed and that was my mistake because I was charged twice for the exact same labs. I called the lab. They claimed that the Be Well medical office sent the exact same labs into them twice and that I needed to contact Be well Medical. When contacting them, they claimed they didn’t send the lab in twice and that I needed to contact the lab. I’ve been bounced between the two so many times I’m ready to pull my hair out. Nobody will take responsibility for the extra lab that I am being charged for. The lab tried to reach out to Be Well Medical to help me get it resolved and cannot get them to respond. Likewise, I have continued to try to resolve the issue but they have stopped responding to my calls anymore either. Now, the lab is threatening to send the bill to collections in spite of the fact that I have been in regular contact with them - trying to get this resolved. They are fully aware of the situation and still they are ready to damage my credit over a bill that shouldn’t exist in the first place.All in all the place is very sketchy. I would not ever go back again.
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February 2024 by Tammy Mendenhall
The staff at Be Well Medicine Andrea and Elizabeth have always been very helpful and very pleasant when I have gone there. The waiting room area is always very clean and well organized. I highly recommend this place!
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February 2024 by Laura Roberts
Andrea has been the most caring, kind, and super knowledgeable medical practitioner I have talked to about my “dead end” symptoms. She calls me and texts me just to see how I am doing. She has adjusted dosages of meds once listening to my symptoms. She has been trained well and has a natural caring charcter! If there has been something that has stumped her she instantly calls someone or refers me to talk to my primary care physician!I appreciate her willingness to meet my needs! Labs are only drawn when she feels like things could be better defined. I think there is a hiccup in the system of Labcorp and results. But she has given me copies of anything that was drawn. Love the attention she has given me!
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February 2024 by Jeannine Groll
I have been a patient at Be Well for over a year for HRT and thyroid and worked with Andrea and Elizabeth. I loved the personal touch and how Andrea took an hour to go over my history, concerns and labs I had. She then helped my understand how HRT could benefit me and my menopausal issues and suggested additional labs needed to clarify my care. The therapy has resolved most of my issues, and I am feeling stronger, much more energy, sleeping better, able to keep my weight down, and resolved my hot flashes. I also had a visit with Elizabeth who was caring and very educational. I am grateful for the excellent care I have received and continue to receive as we continue to work together in my health journey.
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November 2023 by Mark Robey
This clinic provides the best medical care I have ever had. Mrs. Halley is so helpful, provides attentive care, works through issues, and is extremely knowledgeable. Nurse Practitioners are amazing and Mrs. Halley is one of the best!
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August 2023 by Samantha Robison
Doctor took the time to talk and figure out what was going on. Loved this place
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February 2023 by Janet Summit
I have been seeing Kim Tagg at Be Well Medical. I cannot possibly recommend her highly enough. Not only is she knowledgeable, but she listens. She does this before she makes even one suggestion. She understands nutrition is a critical piece of the puzzle too. I like that the very most about her. She looks for ways to be well by treating the whole person, not just a symptom. This takes time - and she spends the time and is not ever rushed or hurried. Yesterday my husband called her for me, ready to take me to the Emergency Room, and she offered to see me right then. He almost had to carry me into her office. She not only helped, but I was able to walk out of the office, and we did not have to go to the ER. We knew what to do at our home, and we had a prescription we needed. And then, today, she texted my husband to see how I was. I have never had any medical professional contact me with anything other than a result of a test, and usually that is done by someone who does not know anything other than the result, so you can't ask questions. Kim Tagg has my very highest possible recommendation.
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January 2023 by Heidi Harris
What a huge blessing I heard about Dr. Andrea Skates. I’ve suffered from insomnia for many years, and with her help, this last few weeks I’m starting to sleep better! Thank you Andrea! ??
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November 2022 by Nathan Isler
Andrea and the other staff members made me feel welcomed and cared about. I feel that they are genuinely interested in my well-being. I was able to express myself and my concerns without feeling rushed or ignored. Andrea helped me create a "Plan of Attack" for my issues. I am looking forward to my next appointment.
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June 2022 by L B
My family loves Dr Skates! She is the best! Will never go to another Dr again.
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June 2022 by Landon Benson
Dr.Skates is the best Dr I have ever had and I have went to many in cache valley. Love her and highly recommend her!
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December 2021 by Jennifer Hooton
You cannot go wrong with Be Well Family Medicine. They offer personalized care and do not rush you at all. Andrea is brilliant and intuitive in her diagnoses; she cares about her patients and is very patient and kind. She has noticed symptoms in several of my family members which other doctors have not; in fact, thanks to her perceptive observation skills, she noted an unusal symptom that led us to an x-ray which ultimately saved the life of a member of my family! She and her staff love helping people live happier, healthier lives. I haven't had this kind of relationship with a medical professional for over 20 years. Our valley is lucky to have her.
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December 2021 by kay robison
Andrea has and continues to be one of the best providers my family has ever been seen by. She takes all the time our situation has called for. We have never felt rushed or like a number. She treats us like human beings and actually cares for our well being. I recommend her to any and everyone!!
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December 2021 by Erin Barton
I have been seeing Andrea Skates for years and she is AMAZING! Shes helped me through highs and lows and celebrated with me and been a literal shoulder to cry on. She knows medicine, she genuinely cares and listens, and she wants the best for you. Even if they means telling you no, or referring you elsewhere. I highly recommend this clinic. I would give them and extra star if I could!
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December 2021 by Brooklyn Johnsen
Andrea was the nicest person I’ve had for a doctor! She came and COVID and strep tested me in the parking lot and was super gentle and soft when she did, she made me feel comfortable and talked with me and my husband for a while before she went back in, she wasn’t just trying to get the test and run away from me like I was a zombie and made me feel better about my situation I already felt bad about on top of being sick! Over all 10/10 and won’t ever go to any other doctor besides her again no doubt! Thank you Andrea!
