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November 2023 by Micah Peterson
No matter how much I begged today, they could not be bothered to help my predicament.My daughter wants this tree swing for Christmas. We've tried to be prepared as our very tall tree required a long extension apparatus to put up in our tree with a man lift. We were able to secure a reservation for the man lift and ordered the swing apparatus. The first package was lost in the mail. Re-ordered as soon as I realized we were not ever going to receive the first one. I thought it was going to be okay as it said delivery would be Saturday and we had the man lift rented through the weekend. I checked the tracking today and the delivery date suddenly changed to Monday. The package is in Hurricane, but won't be delivered until Monday. I just can't win!I ran down to the post office and begged them to please find the package for me. I explained that we'd spent $250 to rent the man lift and the lift was all booked from now until Christmas. We most likely wouldn't be able to afford another $250 before Christmas anyway. This was our only chance to get this up so we can hook on the swing part Christmas morning.The lady at the desk said NO to my request. They are too busy and can't do it. I begged. I asked if I could leave the tracking number just in case someone could find some time to track it down for us. She again said NO. I ran out of there before I started bawling.We are left not knowing what to do. Thanks a lot Hurricane City Post Office.
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November 2023 by Jordan Russell
Always random delivery times. They mark items delivered as soon as the item arrives at the warehouse, not when it actually is delivered. Not sure who is managing this place but they need to restructure the way things are ran here... horrible standards.
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November 2023 by Joe Broyles
The mail is rarely delivered at a consistent time at Zion Gate RV Resort!! Some days it comes at noon, some days at 4:00 pm, and some days after 6:00 pm. Next day deliveries are rarely next day! This is the kind of stuff that is causing your low ratings! It is time to get your act together, or maybe fire the Postmaster and get someone who cares about performance and customer service!
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November 2023 by Kevin H.
Horrible manager. She hates her job and the public that pays here salary. She enjoys messing with people. I don't go there often but every-time I do and get her I can expect to be treated horribly. One time I went in there and while waiting in line, a man was getting items from the shelf that were for sale to package an item. While doing so, ink leaked out of the package and all over his hands. He went to the counter and asked, you guessed it, the manager who stated they do not have any paper towels to give out to the public. What? How rude. I ran out to my vehicle and got some wet wipes and gave it to the gentleman. Of course when I got to the counter, the manager served me, it you would call it that, and to no surprise she "couldn't find my package". People like her should retire.
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November 2023 by Sarah Fanelli
By far the worst mail system I have ever seen in my entire life. Everything is always late it doesn’t matter how much I pay for shipping. It’s never in my mailbox or at my doorstep on time. When I pay for extra shipping, I expect it to be there as promised I even use Amazon prime for next day delivery and I never get it the next day. I’ve never seen regular mail be delivered by 9 PM at night either it’s literally all over the place!
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November 2023 by Julie Edwards
The people at the actual post office when I call for help or stop by are 5 star! Always nice and fix what need fixing. Mail carrier 3 star.
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November 2023 by velma martinez
Had to go pick up mail do to damage and theft at our delivery boxes. Postal workers were very helpful
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October 2023 by Chadwick G.
0 stars would be more accurate for this office. They are the laziest people on earth and couldn't get a package for me from the back because there was a line.
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June 2023 by A-Non Ny-Mus
I have a large, covered front porch. Ordered paper towels which came in a clearly marked box. It was set at the edge of my porch awning in the rain. So glad I was home so they were not ruined.
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June 2023 by Jack Carlisle
Went in to ask a simple question. The lady seemed very put out and annoyed. Her answer was very short and demeaning. She never really answered my question, not helpful at all.
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May 2023 by Pililani HaoKaawaloa
Despite multiple signs everywhere in the the post office saying they overnight packages this location just doesn’t overnight anything.
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April 2023 by Alamo Giftshop
In Hurricane for work, and the last 6 Amazon orders shipped by USPS have been marked "delivered" and were never delivered. Seem's statistically impossible for this to be accidental, so I'l let you read between the lines.
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April 2023 by ray angulo
Super rude not friendly at all. Berate you for asking for pricing clarification. Not a great experience. Definitely using other options in the future!!
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April 2023 by Paula Delsigne
I'm very impressed with the post office here in Hurricane Utah. I had two packages delivered yesterday when I went to the box to pick them up. It was not mine. I went to the post office today to explain, and with two hours, my packages arrived. Thank you for the speedy delivery.
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February 2023 by Cameron Vincent
For the most part it's a regular post office, but the employees are generally pretty rude.
