June 2020 by Brooke Peterson
We came to stay at "The Jackson Fork Inn" to celebrate my birthday. I am 8.5 months pregnant and my husband wanted to surprise me with one more get away before the baby comes. We also chose the Jackson Fork Inn because they are pet friendly. We arrived and discovered dead bugs on the bed, the pillows, and in the bathroom. I was somewhat less than impressed that the room was not cleaned or checked before we our arrival. Later during our stay I went to take a shower. There was NO hot water. We were the only guests in the entire inn. We called Vicki the manager and told her. She told us to turn the water all the way to hot and let it run. We did this for over 20 minutes and still no hot water. She told us that the room next to ours had hot water. We explained that we still were not getting any. She then came and asked me what I wanted her to do. Our options were stay in that room or leave. She could have provided another room, a discount, or a free brunch the next day. Instead she wanted me to come up with a solution to the problem. The problem was a broken hot water valve in our shower. So the rest of the inn had hot water and we weren't offered another room! The morning of check out I gave the key to another employee who apologized for our bad experience but said "you are in the country" as if that explained that why we didn't have hot water. I said to her that we paid for a service and we expected hot water. The manager did absolutely nothing to improve our accommodations. We basically had to deal with dead bugs in our bed and bathroom and no hot water or lose the money we paid for the room. The Jackson Fork Inn is NOT worth the money we paid to stay in it. They have awful customer service and did nothing to help improve our stay. We will never stay here again and certainly wouldn't recommend "The Jackson Fork Inn" to anyone!
