Banks in Highland, UT

“The process this time was better than the last loan I got with you. So it’s improving. But man! It still takes so long with nothing to do with me. I sat in the branch for over an hour without anyone asking me any questions. Just waiting while the employees typed away on their computers. If you have all the info you need, why do I need to wait so long? Especially considering you email the applications for signatures now. That’s awesome!”

“There is a reason I've been using Alpine Credit Union for years now and after my latest experience today with Rhyen I had to write a review and let everyone know why I'll be a customer for life.For the record, I'm not a new customer here. I've had all of my auto loans through Alpine Credit Union for as long as I can remember. Why? Not only do they have the best rates on the market, their customer service is unmatched.I submitted my latest application on Sunday night and first thing upon business open today I had a call from Rhyen, the best member services representative I've ever worked with. She had my loan approved and wrapped within a couple of hours, and it was no easy task. I'm in the middle of a move, needed to supply several documents, and was buying a car from a dealer out of state. She was so efficient throughout the entire process, sending updates via text message and providing solutions to every obstacle that come up along the way.Not only did I secure an amazing rate on a new car, I felt that Rhyen and Alpine had my back every step of the way.If you're looking for a loan on a new car, recreational vehicle, or anything in-between, Alpine CU needs to be your first stop.”

“I spoke with Michele at the Highland branch. I was unable to find a couple of transactions on my account. She spent some time helping me. We didn’t find everything I needed. She searched some more after I left and called me to let me know she had made some copies of some things she had found for me. I appreciate her work and diligence very much.”

“Manny is SPOT ON with customer experience. Give this one a bonus! With our business we use several Wells Fargo locations across the united states. I'm writing this review because of my 3 interactions I have had with Manny at this location on 3 separate days have all been 5 star experiences. Manny is polite, asks great questions and makes sure I have all of my questions or concerns answered. Its easy to spot when a company or organization just did training on customer service/experience, but you can also see when its engrained in them because they believe that is how it should be done. Thanks again Manny, keep up the good work!”