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“Everyone here is always so friendly. Ivory took time to actually engage in a conversation with my kiddo. Not many people do that anymore, it means so much to the parents and kids.”
“Jace had a really good customer service. He was able to answer all my questions he was very friendly. He also took the time to personally engage with the other customers in the store while I was there, this store happens to be my favorite even over the corporate in Riverdale because the customer service is just always better. It feels like over here.”
“Sean at the 12th st store was absolutely amazing he took his time and made sure I got the best deal and walked out happy! Would highly recommend him no matter what”
“The guy who way there yesterday was amazing. He didn't have my somethings that was part of the package deal that I got with my phone (liquid screen protector phone case xcetera) so he tracked down who did and solved the run around for me as well. Sorry I don't remember ur name but Thank you so much for the EXCELLENT SERVICE.”
“Kenzey C went above and beyond as a rep to help me when no one else could. The customer phone service is USELESS, but Kenzey C made it possible for my phone number to get switched to a business line without issue. We run a half-billion dollar company and I know very well when I see excellent service. Kenzey C deserves a raise!”
“Patrick has a genuine passion for assisting customers, combined with a friendly and patient approach, transforms the experience into something beyond typical customer service. Patrick made buying a new phone a breeze. His friendly advice and approachable manner turned what could be a mundane task into a pleasant experience, leaving me satisfied with my new phone. (Motorola Razr)”
“Lizzy is very detailed and very friendly, does everything that you need and more/ beyond. Explains everything thoroughly , very friendly, works very hard and is always happy to help with anything and everything.”
“This guy sucked and didn't help at all! My phone started working and my number started to work, so now I get texts and calls from my girlfriend and mom. Im so upset he fixed my phone! (im just playin, this guy was actually really helpful)”
“Iban helped us with a purchase of two new phones. His customers service was awesome! He is very knowledgeable & patient... even with my silly questions. I had more questions so I returned today & he was happy to answer more questions & help with the set up of my new phone. Thank you Iban! He also acknowledged others as the walked in, saying he would help them in a few minutes. That's what more businesses should emphasize with their employees.”
“I went to the Clinton store and was told that I could not activate my SIM card and then I called Riverdale to confirm and they said that they would be able to help me. I went down there and within 10 minutes, They fixed the problem for me! Huge shout out to Austin and Jake”
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“The staff was very friendly and helpful. We had minimal wait time and they were very knowledgeable about getting our phone upgrade, a new watch, and better cell service at our house.”