7:30AM - 5:30PM
53 N Hale St, Grantsville7:30AM - 6PM
6 E Main St, Grantsville“I took my Ford F150 to Ross Automotive because the A/C was no longer blowing cold air. They were able to diagnosis and confirm that the compressor needed to be replaced. We decided to proceed with them as we were quoted $400 less than two different shops in Tooele. Once the part was received, they had it done that same day. Unfortunately, a week after the repair, my truck started doing the same thing and was no longer blowing cold air. As frustrating as it was, I did realize it was beyond their control and no fault of the shops, things happen. I took it back to them with the obvious concern that I would need to shell out even more money on an already expensive repair to get it working again. The owner evaluated my vehicle and kept in close contact on what he was seeing and possible different reasons it could’ve failed. They ordered a new compressor to eliminate that it wasn’t due to a faulty part and replaced it. I’m happy to report that I have a functioning A/C again and was not charged a single penny. It’s so refreshing to experience a honest business that stands by their service/products and values their customers.
To Ross Automotive, I apologize that my truck was such a pain but I can’t express how thankful I am for your patience and working so hard to figure out the issue and offering a prompt solution. You guys are amazing! We will be back for all our service needs and hopefully won’t give you such a hard time again!”
“Took my car in for A/C work. David and his team worked on it. Picked it up and took it home. It stopped working. I knew my car would be hard to diagnose. David and his team told me to bring the car back. He searched and searched and finally found the issue. He was so diligent even though my car sucks. He worked with me on everything and kept me updated. He is great! Will definitely be taking my business to him from now on. Super honest and down to earth!!!”