“Like many REIs, this store was very similar in terms of presentation, organization, cleanliness and helpful staff. Everything at this location was immaculate and they were many staff members around to help answer questions that were friendly and welcoming. This location is only a single story, so not as big as other stores, But decent for the space that they have.
For those that do not know, REI is one of the big outdoor retailers for camping, hiking, backpacking, climbing etc. In general, they carry the most popular brands and also their own brand line. I find them to be on the more pricey side, But they often have good deals and sales which can bring prices down below where you can find everywhere else, including Amazon.”
“Hello, I want to thank Mr. Mike, the supervisor at the Nike store in Farmington, Utah, for helping me with my return. I appreciate his kindness and patience, as well as his initiative in offering me different options for a better purchase and return process.
I am a frequent shopper at this store, and all the staff are very friendly and provide excellent customer service. Thank you all for the top-notch service you always provide.”
“Kellie, Emily and Taylor helped me so much today. With an online return, placing a new order with a coupon and BOGO discount. Despite having technical issues they went above and beyond to make my experience great”
“Love shopping here. Not only are the clothes, but the customer service is always top tier. The staff are so kind and help me pick the right size and style. Thank you for making my experience so great”
“Great experience! We bought a toy rifle for our son as a reward for when he completed a chore chart. It took him a month, but he earned it! He was so excited till he figured out that it didn't work. We no longer had the receipt, but we went in to customer service anyway. Paula and Maxine were great! They let him swap it out with a new one which is working beautifully. That was above and beyond! He is so happy. Thanks for going the extra mile.”