Smith's is a store that offers a wide selection of quality food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, and home goods, making it a convenient one-stop shop for savings. The store also features a unique collection of fossils, many from local Utah locations, and provides good wheelchair access. Shoppers praise the cleanliness and well-stocked shelves, often noting that it outperforms other stores they have visited. Staff members, like Lynette, are described as helpful, kind, and energetic, enhancing the shopping experience. Smith's is known for excellent customer service, including assistance with issues like gift card tampering, where they worked to resolve problems at no extra cost. Overall, customers appreciate the store's friendly atmosphere, helpful staff, and wide product selection.