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“Echobroadband has truly been a hero for me and my family, providing exceptional customer service, top-notch product quality, and easy installation. With the pandemic changing the way we work, having fast and reliable internet has become crucial for remote and hybrid workers like us. My wife works from home four days a week, and I work from home two to three days a week. Despite having centurylink with 40mbps speed for decades, I would check with echobroadband every six months to see if they had line of sight for one of their upgraded towers.Their service at my office in Centerville was amazing, unlike Xfinity, which had major outages regularly. I even joked with Echobroadband employees that they would have songs written about them. With wifi speeds of 500mbps up and down, our internet usage at home has completely transformed.When I switched to a mesh wifi system with wifi 6ghz, I had trouble setting it up, but an Echobroadband employee walked me through it and made sure everything was working before I hung up. I highly recommend Echobroadband, and even if Bountiful has a fiber program in the future, I still won't switch!”
“Jeremy, the store manager, was extremely helpful. Everyone else we talked to was great as well, but we just happened to get him to help us. He helped solve our issue and was extremely knowledgeable and about everything. Great guy.”
“When I was having more issues with my network set up than I could describe, Denny came out and went above and beyond to solve my issues!!! I have only glowing things to say about his expertise and service!”
“I drove out of my way to avoid the store right near my home in Centerville! I have found them rude and confrontational and dishonest! Almost lost me as a 10 plus year customer. This location near Costco was wonderful and very helpful! I recommend them”
“Great guys! Sales people (Tim) and the technicians (Jacob and Justin) were fantastic, easy to work with and very professional. Impressed with quality service and real fast installation.”
“I have had a chance to work with them for about year now. They are fast efficient and friendly to work with. The service runs without issues and their billing department makes it easy for my company. Glad to use them for internet and have them at several sites that I work with.”
“David assisted me and he was very nice. Wasn't pushy and pushing me to buy a bunch of other things. He actually helped my find my new phone and worked for what's best for me.”
“I had them run an ethernet cable around the outside of the house and install a port in my library. Took them 45 minutes. Done. Really responsive, great pricing compared to all the other places I got bids from.”
“Went to Xfinity today to get internet services. Brenda helped my dad and I every step of the way! Her customer service and attention to detail was amazing. She was super helpful and did it with a smile on her face! Definitely appreciated all her help!”
10AM - 8:30PM
628 State St, Clearfield
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“After a SUPER FRUSTRATING 2 hours last night with the 1-800 line, (took me a half bottle of wine to calm down) I happened on to the actual brick and mortor store at Station Park. WHAT A DIFFERENCE! 30 minutes later, Carson and the store manager completely understood the problem with our billing and worked hard to get the problem resolved. HUGE relief, plus Carson quoted me an amazing deal on swithching our cell service and saving $100 a month. I couldn't be more pleased and impressed. I wish more people would realize that the "back-end" customer service people on the 800 line will NEVER be able to help as much as a face-to-face visit at a local store.”