Build-A-Bear Workshop Farmington offers a fun experience to create a unique plush toy by adding outfits, sounds, and scents. Customers can record a custom voice message for an extra special touch or host a PAWsome party for birthdays, office events, or community gatherings. Parties include a customized furry friend, a Special Heart ceremony, and games. Reviews highlight amazing and great experiences, though one mentions a past issue with staff attitude. Recent feedback notes that staff has been super nice and truly in the Build-A-Bear spirit. Specific employees are praised for being kind, very helpful, and understanding, making the experience memorable and smooth. They interact wonderfully with children and adults, showing energy and love for their job. While there can be a long wait time if the store is busy and understaffed, the staff's excellent service makes customers want to come back again.
Amazing experience. Staff were super friendly and very helpful. Very interactive experience as well!
September 2025
This review is for Kelli. She made my day so much better and memorable. She was kind, helpful, friendly and funny. I walked out with a smile on my face. Thank you Kelli!
August 2025
Love the staff at this Build a Bear. Always helpful friendly and kind.
