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April 2024 by Maggie McDowell
Jen was extremely helpful when I came to pick up my prescriptions. She noticed that they were on the more expensive side so she found a discount and applied it which significantly reduced the cost of my medication’s. I’m very grateful for her and her services. She was also very sweet During our interaction and made me feel like she was happy to help
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March 2024 by Misi Tua
This pharmacy has good workers then they have the workers who have a attitude over the phone. How is it you cancel a prescription and then tell me to call the doctor to place a prescription again? What did you do in the first place to lose the prescription? It is very frustrating when your trying to get the prescriptions for your spouse, picked up 1 of 2 from today, to only call them back and be told i don't see anything! Get it done right the first time and if you don't like what your doing, please find another job. It is hard and frustrating when your trying to pick up prescriptions and the person on the other side of the counter has a damn attitude especially when they answer the phone. Find
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February 2024 by Derrick Raynes
This is literally the worst pharmacy I have ever been to. Made me come back 3 times, then the last time told me they didn’t have it. Then went back and somehow found it. It was a 6 hour process. They should shut this down. Only had 1 employee
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January 2024 by David Swift
Don't bother booking an appointment for a vaccination, and don't bother coming in, they'll tell you to book it online. Mine was at this location, but was sent to a different location. Went to it and found they wouldn't give me the vaccinations I'd booked, and didn't recommend them together. They hadn't submitted the vaccinations to insurance, said those vaccinations I'd booked weren't covered, and had my appointment all jacked up.
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December 2023 by Alexandra P.
This pharmacy is horrible. They used to be good years ago, but now they have completely incompetent employees working there. Not only that, but it takes ages to get anything done and don’t even bother trying to use the drive thru, you’ll be there for 20 min waiting for something that can take 2 min. I have no idea what happened but picking up a ready prescription went from taking 5 mins to an over 20 min ordeal, it’s ridiculous. They need to staff at least 2 registers and actually train the techs, because there’s no way they are keeping customers from leaving, I have transferred all of my prescriptions to a new (non Walgreens) pharmacy, I refuse to give them any more of my money or time.
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October 2023 by Cheryl Zdunich
If you want to see what incompetency is... Then DEFINETLY use this Pharmacy!!!I had issues TWICE in 3 days with this pharmacy.First time I went, the girl argued with me that my husband is on a government plan (ie Medicaid and/or Medicare).When I showed her our card and told her neither one of us have EVER been on a Government plan, she argued with me and told me to go call my insurance. My insurance had to actually call them to find out what was going on. She entered our plan in under my husband as a Government plan in the system!! The 2nd time... I call and speak to individuals... who tell me one thing and ensure that everything is set and I am good to come pick up the RX to only be turned away and told, "Oh they must have misunderstood you" or "Sorry, we have a shortage of staff and not all are trained"... Then maybe you need to hire and train competent individuals who really listen to understand your customers needs and actually care and act with some compassion... Maybe a smile would also be nice, but let's not push it! Seriously... If you want HORRIBLE service go to the DRAPER PARKWAY Walgreens! They will do you solid in that department!!! I will choose to go elsewhere!!
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October 2023 by Stef
Don't waste your time with this pharmacy. Got a message saying my prescription is out of stock.. again. I wait a week to call back and of course they say I don't have a prescription at all with them.. gladly will be going to a different place and paying more to get better service. Ridiculous.
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October 2023 by Andrea M.
Very poor service. I took my 95 year old mother in for a flu shot. They advertise and always taken walk ins. But this time they said they couldn't do it. my mother walks very slow and it is difficult to park, walk in from the parking lot, through the store to the very back corner and then be told they won't do it because they want everyone to have appts. I told them it was difficult to get my mother here and they could care less. We went next door to Walmart! Will not go back.
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June 2023 by Sc B.
This pharmacy totally sucks. I know like other places they take there time, but this has to be the worst. They never answer the phone and they are incompetent. My wife had surgery and is in a lot of pain. We dropped off the prescription and they told us it would take 2 hours. Just over 2 hours I went to pick up and they said there was an issue with our insurance and they didn't fill the prescription. I gave them the insurance again as they made an error before and said it would be another 30 minutes or so to fill. What a joke! If they were slightly competent, they would have called or at least filled the prescription and had the insurance corrected at pick up. Hate these people. We'll be going to the CVS pharmacy near by instead of wasting our time!
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May 2023 by Justin S.
Faye at the pharmacy was AWFUl! Pharmacist wasn't much better. Both rude and complaining they had to work on a holiday. Perhaps a customer service job isn't for you??? Next time I'll just wait go and to Smith's where they are at least nice and seem to appreciate your business. Walgreens sucks!!!
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December 2022 by Rimley Barnes
This place is so mismanaged. They don’t answer the phone. They all give conflicting information. They truly couldn’t care any less than they do. I’m surprised whoever manages this pharmacy is still employed.
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December 2022 by Mondrix
Everyone here doesn’t care. Don’t waste your time with this pharmacy.
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December 2022 by Erica W.
probably the worst walgreens location, waited in line for almost an hour to get a prescription. people were cutting in line and nothing was being done. waited at checkout for AGES when trying to buy a drink. no one was even there. only go to this location if you have all day to spare :)
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November 2022 by Nathaniel Skiles
I had to wait 50 minutes for a prescription that was filled in 5 and I was told would take 15. After waiting for 20 minutes I asked if my pescriotion was ready, to which she answered yes and sent me to the back a completely stagnant line while they looked for a prescription they lost for a customer that came in 10 minutes after me. Three of them proceeded to look for this mans prescription, while 7+ people waited in line for over 20 minutes, before they found and gave the man his prescriptions. And then proceeded to help the line which took me, having already been there over 40 minutes 10 more minutes. The transaction took less than 1 minute. If they had just sent to people who had already waited in line out with their prescriptions they could have had a line of 3 people held up for 30 minutes instead of over 7. If they had simply put one person at the desk to help the line instead of having 3 people looking for one thing, everyone there could have been helped and gone in the time it took them to find the prescription. I get being overwhelmed and understaffed, but based on what I saw its their own fault. Some basic efficiency, say calling ready medications over the intercom which they used 3 times to call for a manager that never came, would have made the situation go twice as fast if not more. If you're going through the drive through you're probably fine, but be prepared to wait either 5 minutes or over 30 if you go inside.
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November 2022 by Alison Scott
Walgreens these days is pathetic in general when it comes to being a pharmacy but this one hit a new low. They said there was a prescription available in their system when there was not, they didn’t tell me they actually weren’t in stock until all other pharmacies in the area were closed and when I called to ask how that happened (my baby is so sick and needs medicine) the lady could not care less and was so rude. If you don’t care one single bit about people, don’t work in a pharmacy.
