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February 2024 by Brandon Butler
This pharmacy limits the number of patients they will serve for a legitimately prescribed medication by a doctor that I need. They refused to fill my medication, try the CVS across the corner.
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February 2024 by Jarrett Hallas
Draper location; Aaron the manager is fantastic. Brian has been around for years and is wonderful. They seem to have a lot of new people and turn over, which seems to be the norm for a lot of businesses these days. As with new people, some know more than others and some may be more willing to help. I’m patient with them and know they’re doing their best. They call my doctor to renew prescriptions when needed. Some staff are more personable than others which is normal in my book. Overall, never had an issue and they’re pretty great. They are a lot better than Smith’s and CVS in our area by far.
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December 2023 by J
Tamara the pharmacy tech is too lazy to help anyone 10 minutes before she has to go on lunch.
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October 2023 by Marlom P.
This review is specifically about the minute clinic inside of the CVS in Sandy off 700 E. I scheduled for a service which they offer. At the appointment I was informed they were not able to complete my service due to company policy. This is fine, I understand company policy and respect it. What I do not appreciate is the complete unprofessional attitude and downright judgmental rudeness of the provider. She literally belittled me and called me a fool. This was completely uncalled for, as I did not protest to their policy, or ask them to make any exception. She just felt it within her to let me know that I was mismanaging my health and that , she knew better than me. 100% uncalled for.
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October 2023 by Keith O.
Worst customer service ever! Not friendly at all! Will lie to your face and not even care! They never have my diabetic medication in stock.
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September 2023 by Kim J.
They've been my go to since 2011. After several attempts to reach them by phone for my diabetic supply refill ( which my Dr called in 2 weeks ago), and drove through the drive up window several times with a sign in the window stating NO STAFF, PLEASE COME INSIDE - I did. long line. I watched as the staff let the phone ring only to pick the receiver up and quickly hang it up. Not acceptable at all. We are getting medical supplies and not ordering pizza. I'll be changing pharmacies and only hope this isn't the norm these days. I can see they are stressed. It's sad.
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September 2023 by Gregg V.
Worst service I have ever experienced! The pharmacist came late, did not open on time. There were about 20 people waiting. He said he needed some time to get his computer up and running. The complaint is that they do not have prescriptions ready, maybe if they opened on time they could have prescriptions ready on time. I called in a prescription one week ahead of time. Prescription was not ready. They said they were a week behind on their prescriptions. However, I did call it in one week prior. They said come back in about 30 minutes and it still was not ready. No apology or concern for the customer. The head pharmacist was incredibly rude. Never experienced anything like it. I see their reviews are very bad so everybody seems to be experiencing the same bad service. I would recommend not using CVS pharmacies or their stores for anything.
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April 2023 by Ariana O.
The minute clinic was amazing with their availability and wonderful care to service. Will definitely continue to use them and refer them to family and friends. Thank you for taking care of me !
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April 2023 by Chris Helm
Absolutely horrific. Although the rest of the Pharmacy staff is nice, they are incredibly uninformed. The pharmacist himself, (bald guy with hearing aids,) needs his license revoked. He is cruel, arrogant, and does not care about your well-being whatsoever. Stay away if you care about your children and yourself.
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January 2023 by Angela A.
I drove up to the drive through at an appointed time. I sat there at the window for about 7 mins before anyone said hello. When the representative opened the window her body language and facial features said " What the hell do you want?", while asking "How can I help you?" I explained that I was there for a Covid/Flu test. She asked snarly, "Do you have an appointment?" I said I did. She closed the window and didn't come back for another ten minutes. I thought I saw her peak around the corner to see if I was still there. It was comical even though I was feeling like crap. You really just want someone who gives a #@&! when you're feeling like that. Anyway it's been over 24 hours now and I still don't have the results and I can't seem to get anyone on the phone at the location. I will be heading to Walgreens this afternoon to see how I fair there.
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September 2022 by Shane S.
This drive-thru pharmacy has the worst customer of all time. Every time a female pharmacist comes to the window, they seem highly put out as of its not their job to help you. The male pharmacist is always nice and helpful. If you hate your job, find a new one.
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September 2022 by Tracy Field
I could put up with this pharmacy only having my Rx in stock 60% of the time and charging a lot more for common Rx because Corey was so great, but now it’s impossible to get Corey and the other pharmacists are not very helpful or nice. I moved my prescriptions.
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August 2022 by Charlene B.
This place is a joke. Spent 30 minutes just trying to get thru to the Minute cCinic with one simple question and just kept getting transferred from one person to another until they finally hung up on me.
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August 2022 by marissa r.
I went in for an appointment i had made, had been there for an hour and a half at the minute clinic when i had still not received any help WHEN I HAD AN APPOINTMENT??????? Might as well do walk ins what's the point of doing an appointment if your not gonna get helped for at least 2 hours
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July 2022 by C. C. Carrington C.
Worst CVS pharmacy ever - they tried to charge me $60 for an inhaler without even checking my insurance and then refused to fill my prescription for blood pressure meds - they are rude, disrespectful and abusive to people with disabilities. They argued with me saying that they didn't keep calling me to pick up my prescriptions - I have the recordings. I couldn't pick up the prescriptions right away because of a mobility impairment. Then they threatened to put the meds back on the shelf if I did not come to pick up my prescriptions. They think they are untouchable - are they selling drugs on the black market and so refuse to fill legitimate prescriptions? There should be an investigation of this pharmacy, pharmacist and technician. Incompetent or corrupt!! Attorney General's office and the Pharmacy Board and the licensing regulation office should investigate! They should also be sued for discrimination against people with disabilities who they treat with contempt. What kind of manager allows this kind of treatment of customers?
